An accomplished, professional and discreet House Manager with 7 years’ experience of providing tailored household management and healthcare services for clients. Demonstrates a proven ability to work closely with principals, discover their needs, preferences, and communication styles while identifying the maintenance and physical demands of the property itself. Experienced in the development of training programs for staff to ensure a consistency of service and proper care of luxury items, Seeking a Family Assistant/Personal Assistant/Household Manager position that will utilise extensive experience in the coordination, planning, and support of daily operational and administrative functions within the household. Impeccable references can be supplied – Available from August 2023.
Experience of working in large properties and estates in UK and overseas.
Experienced in the management of healthcare plans and of liaising with healthcare professionals to ensure consistency of care.
A confident driver with a clean driving licence 15+ years and experience of providing chauffeur services.
Ability to review current processes, identify anomalies and implement improvements.
Operational/ household management skills.
Dedicated to delivering the highest quality of service at all times.
Comfortable operating in luxury environments
Multitasking –Calm and organised under pressure.
Naturally person-centred with the ability to communicate at all levels.
Offering high level of discretion.
Forward thinking, proactive, and efficient.
An animal lover who is skilled in pet/animal care.
House Manager l Peter and Sarah Thistlethwayte – Colchester, Essex l 2019 – Present
Act as point of contact and gatekeeper, ensuring the principals’ privacy, and that confidentiality and discretion are maintained.
Executive Assistant duties, including the management of appointments, travel and holiday arrangements, household administration and financial management.
Project manage major household renovations, liaising with and engaging contractors and vendors and maintaining operational oversight of projects, schedules and quality of work.
Ensure the seamless running of the property; ensuring that everything is in working order and managing repair and maintenance works.
Manage, and supervise and train household staff.
Maintain operational oversight of household staff and ensure that the highest standards are maintained.
Budget and household inventory management, including sourcing and obtaining replacement items where required.
Manage the comfort of guests, ensuring their specific needs are met.
Organise dinner parties, events and social occasions, liaising with vendors and ensuring schedules are met.
Provide formal and informal butler and chauffeur service.
Live-in Carer l Alex and Carol Dryden – Gosport, Hampshire l 2018 – 2019
Maintained a high-quality personalised care service, promoting independence and providing companionship.
Responded promptly and effectively to medical emergencies, including administering first aid and contacting emergency services where required.
Installed and monitored personal safety equipment for protect client from personal injury.
Assisted with personal care tasks, including the use of equipment to assist with lifting and handling such as hoist and sling.
Managed medication and treatments in accordance with the clients’ care plan.
Ensured safe transport and companionship to and from hospital and GP appointments and communicated with family members to accurately disseminate information.
House Manager l Matilde and Stefan Brocanelli – Milan, Italy l 2015 – 2018
Provided House Management and care services for Principals, including personal care for wheelchair bound family members.
Managed healthcare provision for Principals, liaising with health professionals and ensuring that treatment plans were followed.
Maintained operational oversight of domestic staff, ensuring that standards of cleanliness and housekeeping were maintained and that household routines were established and followed.
Engaged staff as required and trained them in household procedures.
Managed arrangements for social gatherings and events, liaising with vendors including caterers and staffing agencies to ensure smooth schedules and execution.
Managed security arrangements and maintained operational oversight.
Personal Assistant and Chauffeur duties.
Construction Worker l Guiliani Oliviero Secondo – Ancona, Italy l 2006 – 2018
Undertook a wide range of construction related tasks including painting and decorating, groundwork, scaffolding and concrete work.
Assisted other craftsmen, such as joiners and roofers etc
Liaised with planners, designers, or architects to ensure the project requirements were being met and interpreted technical drawings and plans.
Electrician Construction at Energetic high-school Iasi
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