Shift Supervisor

 Core responsibilities:

Assess Maintenance Needs

Building supervisors assess maintenance and repair needs on all mechanical systems and equipment and perform light maintenance tasks. For heavier maintenance work and repair jobs, building supervisors hire appropriate contractors.

Inspect Building and Grounds

Building supervisors inspect the general condition of the building and surrounding property for cleanliness, overall appeal, and potential problems.

Manage Staff

Building supervisors evaluate and supervise building staff, assign work tasks, and train new employees.

Coordinate Inspectors, Vendors, and Contractors

Building supervisors coordinate professionals coming to the building and grounds, such as code inspectors, vendors making deliveries, and contractors performing work on the property.

Schedule Community Spaces

Building supervisors manage community areas within the building property and prepare them for scheduled events.

Enforce Policies

Building supervisors enforce building security and safety policies and train staff members on proper policy protocols.

Address Resident Complaints

The building supervisor is the face of the building itself and as such addresses complaints from residents and regulars within the building. Building supervisors make decisions to resolve these complaints as they arise.

Provide Emergency Assistance

Building supervisors manage all emergency situations and ensure that emergency procedures are properly followed when these situations occur.

Skills
Management experience – building supervisors are managers who dole out job tasks to staff and hire contractors, duties that require management and leadership skills
Customer service – building supervisors address building residents, customers, and other individuals who come to the building property, making customer service skills an essential part of the job
Organization skills – coordinating schedules and staff assignments while managing regular building protocols and maintenance requirements requires excellent organization skills
Attention to detail – building supervisors perform regular inspections to look for any problems or imperfections within the building or on the grounds, which requires the ability to be detail-oriented at all times
Communication skills – building supervisors possess excellent communication skills to speak daily with staff, vendors, and residents, and deliver verbal and written reports about building issues to the property owner or building manager
Mechanical ability – basic mechanical skills allow building supervisors to assess maintenance and repair needs and perform light maintenance and repair tasks