Confidential
We are looking for Customer Service Agent
Key Responsibilities:
Responsible of answering all incoming calls concerning billing issues, machine status update and customer service general inquiries
Responsible of guaranteeing 100% collection of pending payments from customers
Responsible in handling credit account facilities. Ensuring that all LPOs received are sorted out at all times
Responsible in sending out invoices based on priority
Responsible in following up the Delivery notes invoicing in daily basis and ensuring that all invoices are done in timely manner
Responsible of making sure to act in accordance to company and departmental rules, policies & SOP’s
Responsible of complying with any other task as designated by the Manager
Job Specification:
Bachelor’s Degree
Experience:
Minimum 2 years of experience on same field
Excellent written/oral communication skills
Proficient in MS Excel
Knowledge in basic Admin Tasks
Experince in SAP navigation is an advantage
Able to handle classified data
Salary: 3,500 all in (negotiable based on experience)
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