Inova Business Solutions Ltd
Customer Service Representative jobs in Qatar
– Maintaining a positive, empathetic, and professional attitude toward customers at all times.
– Responding promptly to customer inquiries.
– Communicating with customers through various channels.
– Acknowledging and resolving customer complaints.
– Knowing our products inside and out so that you can answer questions.
– Processing orders, forms, applications, and requests.
– Keeping records of customer interactions, transactions, comments, and complaints.
– Communicating and coordinating with colleagues as necessary.
– Providing feedback on the efficiency of the customer service process.
– Managing a team of junior customer service representatives.
– Ensure customer satisfaction and provide professional customer support.
Requirements:
Bilingual (Taglog & English)
Flexible in Timings
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