FI Cross-Sell Activation Business Analyst

Nair Systems is currently looking for FI Cross-Sell Activation Business Analyst for our Qatar operations

Education & Experience Requirements:

–                           Bachelor’s Degree in Banking, Finance, Economics, Business Administration, Accounting, Marketing, Information Technology, or related field.

–                           At least 7 years of relevant banking experience, preferably within a highly rated international bank.

–                           Experience in Financial Institutions, GTB, Lending, Global Markets, Business Analysis, or Transformation roles.

–                           Exposure to onboarding, cross-sell, operating model, or process improvement initiatives preferred.

–                           Experience supporting multi-product banking environments is advantageous.

Required Special Skills:

–                           Strong business analysis and process mapping skills.

–                           Experience gathering and documenting business requirements.

–                           Good understanding of Financial Institutions products and services.

–                           Knowledge of GTB, Lending, Cash Management, and Global Markets solutions.

–                           Strong analytical, problem-solving, and data interpretation capabilities.

–                           Excellent stakeholder management and communication skills.

–                           Strong reporting and presentation skills.

–                           Excellent oral and written communication skills in English; Arabic preferred.

–                           Results-oriented with strong planning and organizational skills.

Essential Duties & Responsibilities by Dimensions

A.          Shareholder & Financial:

–                           Analyse FI client portfolios to identify revenue generation and cross-sell opportunities.

–                           Support development of business cases and initiatives aimed at increasing wallet share and product penetration.

–                           Track performance metrics and support realization of identified commercial benefits.

–                           Implements KPI’s and best practices for FI Cross-Sell Activation Business Analyst.

–                           Promote cost consciousness and efficiency and enhance productivity to optimise resources.

–                           Act within the limits of delegated authority.

B.           Customer (Internal & External):

–                           Support development of client-focused solutions aligned with FI client requirements.

–                           Analyse customer needs, product utilization trends, and service improvement opportunities.

–                           Assist business teams in improving client journeys and service delivery.

–                           To assist customers in all their queries on Bank’s products and seek solutions to their requests.

–                           Maintain activities in accordance with Service Level Agreements (SLAs).

–                           Build effective relationships with relevant business, product, and operational teams.

–                           Provide timely and accurate information to auditors, compliance, and risk functions when required.

C.          Internal (Processes, Products, Regulatory):

–                           Gather, document, and analyse business requirements (BRDS/BRD) for cross-sell activation initiatives.

–                           Map current-state and target-state processes across onboarding, fulfilment, and monitoring activities.

–                           Support implementation of process optimization and automation opportunities.

–                           Contribute to governance reporting, KPI monitoring, and benefits tracking.

–                           Support adherence to regulatory, operational, and internal control requirements.

–                           Recommend process improvements based on business analysis findings.

D.          Learning & Knowledge:

–                           Maintain strong understanding of Financial Institutions banking products and operating models.

–                           Develop expertise in business analysis methodologies, process improvement, and requirements management.

–                           Stay informed on developments within GTB, Lending, Cash Management, and Global Markets.

–                           Proactively identify areas for professional development and undertake development activities.

–                           Seek opportunities to remain current with developments in the professional field.

E.           Legal, Regulatory, and Risk Framework Responsibilities:

–                           Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).

–                           Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.

–                           Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.

–                           Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.

–                           Maintain appropriate knowledge to ensure full qualification to undertake the role.

–                           Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.

–                           Attend mandatory (internal and external) seminars as instructed by the Bank.

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Joining time frame: 2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [email protected]