Snoonu Trading and Services
Transport Dispatcher Job Responsibilities:
Maintaining a positive, empathetic and professional attitude toward riders/drivers at all times.
Responsible promptly to riders inquiries through chats/calls.
Communicating with riders/drivers through various channels.
Acknowledging and resolving riders/drivers complaints.
Having technical knowledge about logistics so that you can answer questions.
Processing orders, forms, applications and requests on a real-time basis.
Keeping records of customer interaction, transactions, comments and complaints.
Maintain financial accounts of riders by processing customer adjustments.
Communicating and coordinating with colleagues as necessary.
Ensure rider satisfaction and provide professional customer support.
Build sustainable relationships of trust through open and interactive communication with vendors and customers.
Resolve customer complaints via phone, email, mail and social media.
Qualifications:
Preferably Indian, Sri Lankan, and Philippine Nationality
Minimum Bachelor Degree from any reputed university.
With Qatar Driving License
With NOC
Can join Immediately
Can work under pressure
Skills
Time management skills
Cautionary Notice: QatarJobFinder.com Warns Job Seekers Against Paying Employers for Visa or Expenses - Legitimate Employers Should Cover These Costs Themselves. Read More...