Job Category: IT/Technology
Undisclosed
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
° Strong customer service and trouble shooting skills
° Ability to communicate technical information, both verbal and written, to a wide range of end-users ° 2 years + experience working in a Windows environment
° Windows 10, Collaboration Apps and Office 365
° PC Hardware, Printers, computer peripherals, mobile devices (Android)
° Remote Desktop Support ° Client PC connectivity – Ethernet, TCP/IP and VPN
° File server knowledge
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