American Hospital Clinics
Call Center Agent / Customer service representative required in Qatar
Job Responsibilities:
Obtains client information by answering telephone calls; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Accomplishes sales and organization mission by completing related results as needed.
Qualifications:
Verbal communication
Phone skills
Listening
Data entry skills
People skills
Informing
Customer focus
Customer service
Attention to detail
Professionalism
Multi-tasking
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