Employee Benefits Officer

Employee Benefits Officer
LOCATION: Doha, Qatar

Job Title: Employee Benefits (Preferred Backgrounds: Nurse, Insurance Coordinator, Claims Processor, Insurance Underwriter / Claims Executive)

Responsibilities:
· Placement of Insurance Policies:
· Collaborate with insurance carriers to obtain quotes and negotiate policy terms and conditions for employee benefits insurance.
· Analyze client needs and risks to identify appropriate employee benefits insurance solutions.
· Prepare accurate and comprehensive insurance submissions for underwriting purposes.
· Review policy documentation to ensure accuracy and compliance with regulatory requirements.
· Serve as the primary point of contact for clients regarding employee benefits policy inquiries, changes, and claims.
· Provide prompt and accurate responses to client inquiries, addressing concerns and resolving issues efficiently.
· Conduct policy reviews to assess coverage adequacy and identify opportunities for upselling or cross-selling.
· Assist clients with policy renewals, endorsements, cancellations, and other service-related processes.
· Handle customer support activities, including managing the call support line.
· Develop and maintain strong relationships with insurance carriers, fostering productive partnerships.
· Stay up-to-date with industry trends, market conditions, and changes in employee benefits insurance products and regulations.
· Collaborate with insurance carriers to negotiate competitive terms and secure favorable policy conditions for clients.
· Attend industry events and networking activities to expand professional contacts and enhance business opportunities.
· Maintain accurate and organized client records, policy documentation, and correspondence.
· Generate reports and provide regular updates to management on placement activities, service metrics, and client feedback.
· Ensure compliance with internal policies, industry regulations, and data protection requirements.
Preferred Backgrounds:
· Nurse
· Insurance Coordinator
· Claims Processor
· Insurance Underwriter / Claims Executive