Application Support Engineer

Job Category:
  • Full Time
  • Qatar

Nair Systems


Nair Systems is currently looking for Application Support Engineer our Qatar operations with the following terms & conditions.

JOB PURPOSE/SUMMARY
Application management for Information Technology systems, providing L2 and L3 support for applications mainly on Merchant integrations with QPAY, CyberSource and MPGS gateway

QUALIFICATIONS, EXPERIENCE
Required Qualifications:
· Bachelor’s degree in Information Technology.
Required Experience:
· Relevant experience minimum of 5+ years in Banking and Merchant acquiring payment gateways.
· Relevant experience in aggregators and PSP concepts
· Experience in handling CyberSource, MPGS, QPAY and QCB gateways.
· Experience of working in the payments industry, preferably ecommerce
· Ability to write basic code in a mainstream language such as Java, .NET, ASP or PHP
· Strong knowledge and Experience in SQL query for both Oracle and SQL Server.

KEY ACCOUNTABILITIES/RESPONSIBILITES
· Providing 2nd and 3rd level support to Compliance and Payment systems in terms of upgrades and projects and BAU.
· Develop in-depth knowledge of Ecommerce payment gateway through research and testing in order to act as a Subject Matter Expert with bank’s merchants
· Write small internal computer applications to provide proof-of-concept ideas, to test ecommerce payment gateway and to troubleshoot merchant issues by helping the bank’s merchant-facing teams.
· Vendor coordination for new developments, issues & fixes
· Performing preventive maintenance activities on core applications
· Ensure continuous knowledge development and participate effectively in knowledge transfers programs.
· Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports.
· Supporting BCP & Disaster Recovery activities
· Data and servers monitoring of Payment gateways
· Extending support for new implementations and projects that would include manage projects from Application Support side.
Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest

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