Application Support Engineer

Job Category:
  • Full Time
  • Qatar

Nair Systems


Nair Systems is currently looking for Application Support Engineer -Merchants Payment Gateways Support for our Qatar operations with the following terms & conditions.
Qualifications, Experience and Competencies:
Required Qualifications:
•Bachelor’s degree in information technology.
Required Experience:
•Relevant experience minimum of 7+ years in Banking and Merchant acquiring payment gateways.
•Experience in handling CyberSource, MPGS, QPAY payment gateways.
•Acceptance Models Partnerships – PSP/PF/Aggregator/TSP/TPSP
•TMS (Token Management System)
•Invoice payment (pay by link) to create and send invoices in minutes.
•Plugins (Shopify /WooCommerce/WordPress)
•Implementation method (Hosted Checkout/Hosted Session/REST API)
•Instalment payment
•Recurring payment/COF
•Device payment (E-wallet) – Apple pay/Google pay/Samsung pay
•UnionPay
•AMEX
•PayOne
•Checkout.com
•Strong knowledge and Experience in SQL query for both Oracle and SQL Server.
JOB PURPOSE/SUMMARY
Application management for Information Technology systems, providing L2 and L3 support product/setup/configuration/operations/integration mainly on Merchant integrations with QPAY, CyberSource and MPGS gateway with solid knowledge.
KEY ACCOUNTABILITIES/RESPONSIBILITES
•Providing 2nd and 3rd level support to Compliance and Payment systems in terms of upgrades and projects and BAU.
•Develop in-depth knowledge of Ecommerce payment gateway through research and testing to act as a Subject Matter Expert with merchants
•Write small internal computer applications to provide proof-of-concept ideas, to test ecommerce payment gateway and to troubleshoot merchant issues by helping the merchant-facing teams.
•Vendor coordination for new developments, issues & fixes
•Performing preventive maintenance activities on core applications
•Ensure continuous knowledge development and participate effectively in knowledge transfers programs.
•Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports.
•Supporting BCP & Disaster Recovery activities
•Data and servers monitoring of Payment gateways
•Extending support for new implementations and projects that would include manage projects from Application Support side.
Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [email protected]

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