E-commerce Sales Assistant – Female

Job Category:
  • Full Time
  • Doha, Qatar
  • 2500 - 3500 QAR / Month

TQSHOP


Ecommerce Sales Assistant will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

Required:

  • With Valid QID
  • Proficient in Microsoft Office.
  • Minimum of 1 -2 years of experience

Responsibilities

  • Describes product features and benefits; demonstrates the use and handling of the product
  • Organized and photographed inventory for sale
  • Computer proficiency
  • Internet Skills or Areas of Competency
  • Answered messages and email online and submit the order for the customers
  • Educates clients on brands quality standards and specifications
  • Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
  • Provides information to customers on warranties, features, specifications, maintenance and care of products.
  • Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
  • Maintains awareness of new product launches, promotional events and sales
  • Achieves sales targets by using sales techniques, up-selling and cross selling
  • Ensures promotions and pricing are accurate and in line with company standards and policies
  • Computes sale prices and discounts as applicable; Maintains sales records
  • Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures

Contact us on WhatsApp:  77596071

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