Akshay Kotian

Business Process Engineer
Commercial Bank of Qatar, Doha
Tracking activities against the project delivery plan and manage stakeholder involvement, as necessary.
Developed and maintained process documentation, including flowcharts, SOPs, and process maps.
Conducted data-driven root cause analyses to identify process bottlenecks and inefficiencies.
Collaborated with IT to implement automation solutions, reducing manual data entry by 30%.
Ensuring compliance with company forms and BPM design standards Documenting As-is and To-be process Mapping, challenging the current way of working and suggesting change.
Working with Intelligent Automation (RPA and AI) Team to automate the current process and implement change management.
Used standard methodologies and tools to document processes and procedures. Proven ability to develop and implement creative solutions to complex problems. Worked with customers to establish and maintain excellent working relationships, resolve issues and promote team services and capabilities
Led non-conformance investigations, root cause analysis and corrective and preventive actions
Drove project timelines to completion with 6 -person cross-functional team
Identified appropriate methodology to shorten cycle time and achieve target margins Managed design and manufacturing teams to build proprietary process equipment (IT) within aggressive cost and time constraints.
Gained strong leadership skills by managing projects from start to finish Participated in team projects, demonstrating an ability to work collaboratively and effectively.