John Carlo Penalba

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IT Technician
Location: Doha, Qatar


With more than six years of experience in the IT field, I am a competent and reliable technician who can handle various types of CCTV systems, troubleshoot errors, and maintain quality standards. I have a Linux System and Network Administration certification that demonstrates my technical skills and knowledge.

Most recently, I worked as an IT Technician at Nations Security Services, where I was responsible for the monthly maintenance, installation, and updating of CCTV systems for various clients. I also attended on-call reports, fixed and repaired cameras and NVRs, and kept log and maintenance reports in compliance with the Ministry of Interior. I enjoy working with different technologies and learning new things to enhance my professional development.

Education

2007-2013

Bachelor of Science in Computer Engineering at Cavite State University

Experience

2017-2020

IT Technician at Nations Security Services

Responsibilities & Duties:

Monthly maintenance of CCTV system of all clients.

Handling various types of CCTV systems:
(I-view, Dahua, Hikvision, Geovision, Etrovision, Truvision, Axis, and Synology)

Attending on call reports for CCTV system related problems.

Fixing and troubleshooting cameras and NVR.

Maintaining that all cameras are all online and recording.

Installation of hardware and software for CCTV system.

Updating firmware for the recording systems and cameras.

Keeping log and maintenance report in CCTV Room under Ministry of Interior.

Cleaning cameras for better image view.

System installation for new site including civil works.

Door access control installation.

Camera parts replacement and repair.

Attend daily IT related problems such as pc, printers and networks.

Assist with installation, configuration and on-going usability of system hardware and software.

Offer daily operations and systems support to personnel.

Verify functionality of hardware and software components.

Troubleshoot hardware and software issues in person, remotely and via phone.

Assist employees with computer problems and answer their questions.

Conduct daily network backup operations.

Repair printer and computer problems.

Handling domain server login creation and biometrics registration.

2015-2016

IT Sales Executive at Office 1 Gulf


Assist showroom customers.

Manage stock levels and stock selection

Demonstrate understanding and application of effective selling strategies and techniques

Meet sales target and create new account.

Answers customer inquiries via phone and thru mail.

Technical expertise and knowledge of company products

Send quotation to customers thru email.

Prepare invoice and delivery note.

Provide pricing information.

Maintains checkout operations as per company standards.

Prepare sales reports and collate statistics.

Follow up the quotations and ensure payments have been settled by the customers.

Assist in maintaining safe and clean working environment by complying with procedures, rules, andregulations.

  • IT/Technology
  • Updated 2 years ago

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