With almost 5 years of experience in Corporate Sales, Sales Coordination, Competitive Analysis, Market Research, Inventory Control, Content Strategies, Social Media Management, Copywriting & Proofreading, Search Engine Optimization (SEO), and Client Relationship Management, I bring a versatile skill set that bridges sales, operations, and content-driven growth. I have consistently supported business objectives through data-backed insights, effective coordination, and clear communication, while adapting quickly to new industries and tools. My experience reflects a strong ability to manage multiple responsibilities, collaborate with cross-functional teams, and contribute to sustainable business growth.
Giax Trading & Contracting WLL / Al Wakrah, Qatar.
Sales & Admin Executive (04/2025 – Present)
· Managed Zoho CRM and Gallabox CRM integration from planning through execution; coordinated with CRM developers, conducted UAT/testing, identified functional gaps, and ensured system enhancements as per business requirements.
· Designed and maintained CRM workflows, lead management processes, customer data tracking, and automation rules to improve sales and operations efficiency.
· Provided CRM user training and system support to internal sales and operations teams, ensuring smooth adoption and effective daily usage.
· Handled showroom operations, including customer coordination, stock receipt and verification, sales order processing, and goods release in compliance with company procedures.
· Prepared and processed quotations, pricing sheets, invoices, and vendor registration documents; supported accounts coordination, cheque handling, and payment documentation.
· Coordinated procurement and vendor management activities by sourcing from multiple suppliers, negotiating pricing and terms, and ensuring cost-effective procurement with timely delivery.
· Acted as a key liaison between suppliers, clients, logistics, and internal departments to ensure timely deliveries, payment follow-ups, and effective post-sales support.
· Delegated tasks to team members as per management directives, monitored task completion, and ensured adherence to timelines and operational priorities.
· Conducted customer prospecting and lead generation using Google search and LinkedIn; maintained CRM records and supported long-term client relationship management.
· Supported digital marketing and brand visibility initiatives, including content creation, social media coordination, and basic campaign execution.
Freelancing / Al Wukair, Qatar / Content Writer – (05/2021 to 07/2022 & 08/2024 to 04/2024)
· Developed SEO-optimized content for websites, blogs, and social media, catering to diverse industries.
· Conducted keyword research and market analysis to enhance online visibility and engagement.
· Delivered high-quality, client-approved copy within deadlines, maintaining brand consistency and tone.
YES Machinery / Sharjah, UAE / Sales Coordinator (07/2022 to 08/2024)
· Receiving and assessing customer demands and inquiries promptly.
· Creating accurate and competitive price quotations based on client requirements and providing them with detailed quotes and product information.
· Managing relationships with international suppliers, ensuring timely procurement and delivery of products.
· Creating compelling and top-notch content for various online platforms; conducting thorough research on industry trends and keywords to enhance content visibility and SEO performance.
· Collaborating with the Marketing Team to develop content strategies that align with business objectives, ensuring precision in editing and proofreading, coherence, and brand alignment.
Tata Consultancy Services (TCS) / Bangalore, India / Senior Process Associate (02/2013 to 12/2024)
· Delivered high-quality, client-approved copy within deadlines, maintaining brand consistency and tone.
· Managed and supervised life insurance & annuity projects for Allianz, encompassing premiums, surrenders, and financial outcomes.
· Ensured compliance with US Tax Regulations by reviewing new business applications and service transactions for quality. Documented workflow and client communications, shared them with the team for evaluation.
· Spearheaded variable insurance projects aligned with market fluctuations and contributed to special projects as requested by the Department Manager.
· Conducted root cause analysis to address recurring issues and implemented preventive measures.
· Achieved SLAs through effective knowledge transfer and resource management; met month-end reporting objectives and deadlines.
· Identified and resolved procedural issues to streamline operations, enhanced workflow efficiency, and fostered business growth.
Ravina Technologies / Bangalore, India / Talent Acquisition Specialist (07/2012 to 12/2012)
· Sourced, screened, and shortlisted candidates for IT and Non-IT positions across diverse domains.
· Coordinated with hiring managers to understand job requirements and create accurate job descriptions.
· Managed end-to-end recruitment process including sourcing, screening, scheduling interviews, and follow-ups.
· Utilized job portals, LinkedIn, and networking channels to attract top talent for leading client companies.
· Maintained and updated candidate database in line with recruitment best practices.
· Ensured timely closure of positions while meeting client expectations on quality and turnaround time.
Only Employers can view Contact Details. Request Access