Seasoned professional with 17 years of comprehensive experience in administration and diverse roles, including Admin cum Underwriter, Assistant Professor of Social Work, HR Manager, Psycho-Social School Counselor, Special Trainer, Social Worker, and Co-Founder & Senior Counselor. Demonstrates expertise in strategic planning, program management, team leadership, counseling, and organizational development. Highly skilled in fostering collaboration, resolving conflicts, and driving impactful initiatives. Adept at handling complex administrative tasks and ensuring seamless operations. Currently seeking a challenging role as an Administrator to utilize extensive experience and contribute to organizational growth and success.
Education
- 2009
MSW at Karpagam Arts and Science College
MSW – MEDICAL & PSYCHIATRY
University of Coimbatore, India
| 06/2007 – 05/2009- 2007
BA Functional English at Majlis arts and science college
BA FUNCTIONAL ENGLISH
University of Calicut, Kerala, India
| 06/2004 – 05/2007
Experience
- 2016
Insurance Executive at Alaura Insurance Brokers
Dec 2023 – May 2026
ADMIN CUM UNDERWRITER
ALAURA INSURANCE BROKERS, DUBAI, UAE
Duties & Responsibilities
Efficiently assist clients with inquiries, providing detailed information on policy terms, conditions, and claims processing procedures.
Systematically organize and maintain comprehensive insurance records, contracts, and other administrative documentation.
Accurately handle the processing of new insurance policies, renewals, amendments, and cancellations with a focus on quality and timeliness.
Handle insurance claims for third-party and insurance companies to address and resolve client issues while ensuring prompt follow-up on claims.
Ensure strict adherence to regulatory compliance standards and prepare detailed performance and operational reports for management review.
Maintain precise and up-to-date records of all client interactions, policy modifications, claims, and payment transactions within the company’s database system.
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