Sales and Customer service representative

Job Category:
  • Full Time
  • Qatar

Confidential


Sales and Customer service representative job vacancy In a boutique in Doha. Sat-Thursday 9 am till 6 pm
Assist customers in the studio for sales
Process orders and payment (preparing invoices, taking correct requirements)
Coordinate between production, customers and the accounts team for orders to be processed correctly and on time as well as for processing payment
Keep track of payment and delivery dates for customers
Deal with any customer complaints and inform management for more serious issues
Keeping track of orders received via the website and forwarding them to the production team efficiently
Inventory
Inform the secretarial staff when we are low on fabric and material
Manage and update a complete database of all the collections, look-books and items in stock
Manage and update the customer contact list (for events, promotions, etc)
Coordination
Coordination with accounts department to process payments and dues
Oversee the production cycle to update and inform customers of any delays or unavailability of items

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