PROFESSIONAL SUMMARY
Results-driven logistics and supply chain professional with over 10 years of experience in managing import/export operations, customs compliance, and supply chain efficiency. Proven ability to optimize workflows, reduce operational costs, and ensure on-time delivery. I am skilled in ERP systems (SAP), stakeholder management, and process coordination.
WORKING EXPERIENCE;
Operations Manager, 05/2014 – 03/2024
AIRSEA CLEARING AND FORWARDING LTD – DAR ES SALAAM, TANZANIA
- Supervised daily logistics operations to ensure smooth import/export processes.
- Managed customs compliance, ensuring timely clearance and regulatory adherence.
- Developed strategies to optimize workflow and minimize shipment delays.
- Built strong relationships with customs authorities, shipping lines, and government agencies.
- Led ERP (SAP) system management for accurate data tracking and reporting.
- Ensured compliance in handling high-value cargo such as copper and bulk sulfur shipments.
- Coordinated transport, warehouse, and container management, avoiding unnecessary charges.
- In-house IT management, network support, and IT procurement duties.
Import and Export Officer, 06/2010 – 04/2014
B&M FREIGHT FORWARD CO LTD – Dar es Salaam, TANZANIA
- Managed import/export documentation and customs clearance procedures.
- Ensured shipments complied with regulations, achieving a 98% on-time delivery rate.
- Monitored and renewed customs bonds and licenses to facilitate seamless transactions.
- Coordinated logistics with transport companies to maintain efficiency and cost-effectiveness.
System Administrator, 03/2009 – 04/2010
FLORI FITNESS – KUALA LUMPUR, MALAYSIA
- Managed IT systems, ensuring smooth network operations and system upgrades.
- Designed marketing materials and digital content for promotions.
Administrative Officer, 05/2004 – 01/2005
PWANI TAWAKAL – MOMBASA, KENYA
- Provided administrative support, managed customer relations, and optimized workflow processes.
- Assisted in staff training and payroll management.
EDUCATION
- Bachelor of Business Information Systems
University of East London, Malaysian Campus | 02/2006 – 10/2009
SKILLS
- Freight and logistics expertise
- Problem-solving and Decision Making
- Supply Chain Management
- ERP systems (SAP)
- Stakeholder Communication
- Customs Compliance & Documentation
- Support & System Administration
- Team Leadership & collaboration
- Fluent in Swahili and English, intermediate Turkish
- Cross-cultural communication
- Excels in team leadership
- Multi-tasking ability
- Quality compliance procedures
- Freight and logistics expertise
ADDITIONAL INFORMATION
- Currently residing in Doha with a valid NOC and work authorization
- Available for full-time/ volunteer positions
- Ready to start immediately
- Valid Driving License
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