PROFESSIONAL SUMMARY
Background in Hotel customer service and support, and accustomed to
managing difficult client situations. Highly successful at juggling multiple priorities while delivering superb service with a smile. Computer-savvy and organized with strong attention to detail.
Education
- 10/ 1991 to 10/1993
Front office operations at Kenya Utalii college
Experience
- 12/2014 to 02/2018
Head of security at Bidwood suites, Nairobi
Duties and responsibilities:
-Protect the premises and persons on it from theft, damage or harm.
-Ensure all health and safety regulations are observed and enforced.
-Ensure all company rules and regulations are followed by everyone.
-Patrol and monitor area of responsibility, report and take action on
any irregularities.
-CCTV monitoring.
-Access control on all persons items coming into or exiting the
property.
-First aid and fire prevention.
-Traffic and crowd control.
– Receiving and safe keeping of all lost and found items
-Making and updating all reports for management and the
department records.
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