Jaouad Benyoussef

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Reservations agent
Location: Morocco

Kenz Mehdia Hotel and Resort (June 2022 to present) :

** Receptionist.

* Tasks performed :

– Welcoming clients

– Supervisor of rooms, Night Audit

– Cashier, HelpDesk

Nour Plaza Hotel & SPA FEZ (Jan 2022 – June 2022) :

** Receptionist

* Tasks Performed:

– All reception’s processes,

– Welcoming guest, answer phone calls and  take direct              reservations,

– Listen to all customer requests.

 

Pestana Tangier City center (Sep 2021 to Jan 2022) :

** Bellman.

* Tasks Performed :

-Bellman

-Guest attendant

 

Waves Aqua Hotel Kenitra (May 2021 – Sep 2021) :

** Cashier.

* Tasks Performed :

– Guest attendant.

 

Riad of Birds (Oct 2019 – June 2020) :

** Receptionist, Guest Relations.

* Tasks Performed:

– Welcoming clients

– Supervisor of rooms, Night Audit

– Cashier, Help Desk.

RIAD DAR Tahrya (June 2019  – Oct 2019) :

** Receptionist, Guest Relations

* Tasks Performed:

– Welcoming clients

– Supervisor of rooms.

– Night Audit.

– Cashier.

– Helpdesk.

Marriott Jnan Palace, Fez (July 2018 – April 2019) :

** Reservations.

* Tasks Performed :

– Commercialization of rooms and hotel products.

– Book rooms and confirm them in OPERA and MARSHA.

– Helpdesk.

  • Hospitality/Facilities
  • Updated 6 months ago

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