
Housekeepr
Location: Kenya
KEVIN PATROBER OKOTH
Gender: Male
Nationality: Kenyan
Email: [email protected]
Languages : English & Swahili
P.O Box 77536-00611 NRB
Cell: +254 713 075 300
+974 77 91 66 38
Objective
Learn as much as possible from the working experience, improve on my personal attributes and my ability to work efficiently with colleagues towards attaining desired goals. Broaden my horizons on ways in which to add value to the organization and to achieve goals efficiently and effectively. I consider myself a fast learner and a team player.
Profile
An intelligent, well presented and adaptable professional with a comprehensive skill-set, attained from working in an environment demanding self-motivation and a focused approach. Capable of working without supervision and willing to assume additional responsibilities. A committed team player who’s quick to learn and apply new work procedures.
Professional Experience
Teyseer Security Services Doha, Qatar June 2022 – January 2023
Security Guard – FIFA 2022 World Cup
Able to;
Inspect and patrol Stadiums and Dormitories regularly
Monitor stadium entrance and inspect tickets
Authorize entrance of people and vehicles into stadiums and accommodation areas
Report any suspicious behaviors and happenings
Secure all exits, doors and windows
Monitor surveillance cameras
Respond to alarms and react in a timely manner
Provide assistance to people in need
Submit reports of daily surveillance activity
Submit reports of every suspicious action
Accomplishments
Prevented property breaches.
Solved conflict situations.
Trained other guards and supervised their work.
Provided regular reports.
Ambassadors football club/ Rosslyn International Academy (Part-time)
January 2019 – Present
Head Coach
Able to;
Assisted with the development of practice plans.
Attended and organized team meetings, fundraising events, and various other school activities.
Attended and participated in team meetings and fundraising events
Coordinated with other coaches to devise team strategies and game plans.
Determined individual player abilities, strengths, and weaknesses, and factored these into the gameplay and strategy sessions.
Developed and implemented practice drills and exercises to improve the physical and mental capabilities of players.
Ensured the football field is available for practice sessions and that players showed up on time.
Established rules and regulations and ensured players are familiar with them.
Fostered good sportsmanship in all team players, resolved disputes, and addressed bad behaviour in a timely manner.
Identified exceptional players who might be scouted for scholarships and to play in
Motivated and encouraged players to develop their mental strength and physical fitness.
Accomplishments
Nurtured young children to little kickers
Promoted to coaching department from an assistant coach
Received commendations from all parents during the years 2019 and 2022.
Won the little kickers’ tournament held in 2020
Won the u9 tournament held in 2022 (intramurals)
Tribe Hotel August 2019 – June 2022
Housekeeping Supervisor
Organize maintenance and repair of guestrooms.
Establish and maintain standard operating procedures (SOP) for cleaning and to initiate new procedures to increase the efficiency of labour and product use.
Search constantly for and test new techniques and products.
Maintain an inventory of the furniture, linen, and movable equipment in the rooms and
Organize, supervise, and coordinate the work of housekeeping personnel on a day-to-day basis.
Ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics for hotel guests.
Draw up duty rosters
Supervise the discipline and conduct of her staff.
Assure proper communication within the department by conducting a regular meeting with all personnel.
Hire new employees, warn employees when policies are violated, and discharge employees when necessary.
Counsel employees on various duties and on work-related issues.
Reported a safety hazard regarding the house wiring before any dangerous consequence could transpire.
Accomplishments
Reduced cleaning supplies cost by Kshs. 30,000 per month by suggesting more economical alternatives.
Increased guest satisfaction by 100% by employing round-the-clock cleaning services for guests arriving during nocturnal hours.
Introduced and implemented infection control practices that significantly reduced infection risks for hospital visitors. Designed and implemented core housekeeping policies and procedures that are still being followed by the hotel.
Strategized cleaning activities thereby ensuring that no floor is left unattended at any point during the day.
Promoted to housekeeping supervisor from an ordinary attendant
Tribe Hotel May 2017 – June 2019 Housekeeping Attendant
Able to;
Understand and implement the company’s policy on work shifts, guest’s possessions and privacy issues
Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
Report and return any guest properties found in the rooms while rendering service
Report cases of property damage in commercial spaces to supervisor
Work with a team of housekeepers on each shift
Clean, disinfect and store all equipment at the end of the shift
Maintain a positive relationship with employees and guests
Monitor and report on the inventory of cleaning supplies
Respond to calls for housekeeping problems, such as spills and broken glass
Collect and remove trash and debris
Assist with laundry management, including washing, drying, ironing and sorting linen
Report, turn in and log all lost and found items
Clean upholstered furniture
Perform detailed deep cleans when required
Accomplishments
Received commendation from all guests serviced during the years 2017 and 2018.
Suggested alterations to bathrooms so that guests with special needs can be accommodated.
Directed a team of housekeeping staff through a busy year of foreign delegations and corporate events.
Stayed under budget for three years by employing bulk cleaning supplies buying activities.
Restructured the housekeeping team by determining the best abilities of each member and assigning them relevant tasks.
Promoted to housekeeping department from kitchen steward
Tribe Hotel March 2015 – April 2017
Kitchen Steward
Able to;
Assist the Cooks and Servers when necessary.
Collect and remove trash from all areas of the operation following established procedures.
Dispose of waste as per the hotel and authority standards and Adhere to recycling guidelines.
Ensure waste bin area is kept clean and tidy.
Carry out general cleaning as directed to include sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers
Clean and sanitize pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.
Clean and maintain floors and walls in kitchen and dish washing area by following standard procedures.
Clean and sanitize dishes and related service ware following established procedures.
Clean large equipment as assigned, following established procedures.
Professional Qualifications and Academic Education Background
Teyseer security Services (Qatar) June 2022 – August 2022
Certificate in Safety and Security course level A and B
Ambassadors International Football Club March 2022 – April 2022
Certificate in Coaching
Utalii Training College September 2016 – June 2018
Diploma in Housekeeping
Institute of Advanced Technology May 2015 – March 2016
Diploma in Information Technology
Mount Kenya University Feb 2013 – August 2016
Bachelor of commerce finance option
Second class honours upper division
Jamhuri High School February 2009 – November 2012
Kenya Certificate of Secondary Education
Salama Primary School January 2001 – November 2008
Kenya Certificate of Primary Education
Strength & Skills
Time Conscious
Fast typing speed (60 WPM)
Ability to understand a broad range of international English language accents and dialects
Energetic and Punctual
Honest and Enthusiastic
Excellent customer handling and etiquette skills
Keen listener
Very flexible, (with regards to working hours and alternating shifts)
High level knowledge of using the Internet for researching words and spellings of products, companies, phone numbers, and people names.
Trustworthy and reliable person
Relish a challenge and respond well under pressure
Equally happy working alone or part of the team
Open minded approach to problems
Implementing rules and procedures
Activities & Hobbies
Soccer
Writing
Reading
Travelling
Referees
Available Upon request
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