Kevin Okoth Patrober

Photo

Housekeepr
Location: Kenya


KEVIN PATROBER OKOTH

Gender: Male
Nationality: Kenyan
Email: [email protected]
Languages : English & Swahili
P.O Box 77536-00611 NRB
Cell: +254 713 075 300
+974 77 91 66 38

Objective

Learn as much as possible from the working experience, improve on my personal attributes and my ability to work efficiently with colleagues towards attaining desired goals. Broaden my horizons on ways in which to add value to the organization and to achieve goals efficiently and effectively. I consider myself a fast learner and a team player.

Profile

An intelligent, well presented and adaptable professional with a comprehensive skill-set, attained from working in an environment demanding self-motivation and a focused approach. Capable of working without supervision and willing to assume additional responsibilities. A committed team player who’s quick to learn and apply new work procedures.

Professional Experience

Teyseer Security Services Doha, Qatar June 2022 – January 2023
Security Guard – FIFA 2022 World Cup

Able to;

 Inspect and patrol Stadiums and Dormitories regularly
 Monitor stadium entrance and inspect tickets
 Authorize entrance of people and vehicles into stadiums and accommodation areas
 Report any suspicious behaviors and happenings
 Secure all exits, doors and windows
 Monitor surveillance cameras
 Respond to alarms and react in a timely manner
 Provide assistance to people in need
 Submit reports of daily surveillance activity
 Submit reports of every suspicious action

Accomplishments

 Prevented property breaches.
 Solved conflict situations.
 Trained other guards and supervised their work.
 Provided regular reports.

Ambassadors football club/ Rosslyn International Academy (Part-time)
January 2019 – Present
Head Coach

Able to;

 Assisted with the development of practice plans.
 Attended and organized team meetings, fundraising events, and various other school activities.
 Attended and participated in team meetings and fundraising events
 Coordinated with other coaches to devise team strategies and game plans.
 Determined individual player abilities, strengths, and weaknesses, and factored these into the gameplay and strategy sessions.
 Developed and implemented practice drills and exercises to improve the physical and mental capabilities of players.
 Ensured the football field is available for practice sessions and that players showed up on time.
 Established rules and regulations and ensured players are familiar with them.
 Fostered good sportsmanship in all team players, resolved disputes, and addressed bad behaviour in a timely manner.
 Identified exceptional players who might be scouted for scholarships and to play in
 Motivated and encouraged players to develop their mental strength and physical fitness.

Accomplishments
 Nurtured young children to little kickers
 Promoted to coaching department from an assistant coach
 Received commendations from all parents during the years 2019 and 2022.
 Won the little kickers’ tournament held in 2020
 Won the u9 tournament held in 2022 (intramurals)
Tribe Hotel August 2019 – June 2022
Housekeeping Supervisor
 Organize maintenance and repair of guestrooms.
 Establish and maintain standard operating procedures (SOP) for cleaning and to initiate new procedures to increase the efficiency of labour and product use.
 Search constantly for and test new techniques and products.
 Maintain an inventory of the furniture, linen, and movable equipment in the rooms and
 Organize, supervise, and coordinate the work of housekeeping personnel on a day-to-day basis.
 Ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics for hotel guests.
 Draw up duty rosters
 Supervise the discipline and conduct of her staff.
 Assure proper communication within the department by conducting a regular meeting with all personnel.
 Hire new employees, warn employees when policies are violated, and discharge employees when necessary.
 Counsel employees on various duties and on work-related issues.
 Reported a safety hazard regarding the house wiring before any dangerous consequence could transpire.
Accomplishments
 Reduced cleaning supplies cost by Kshs. 30,000 per month by suggesting more economical alternatives.
 Increased guest satisfaction by 100% by employing round-the-clock cleaning services for guests arriving during nocturnal hours.
 Introduced and implemented infection control practices that significantly reduced infection risks for hospital visitors. Designed and implemented core housekeeping policies and procedures that are still being followed by the hotel.
 Strategized cleaning activities thereby ensuring that no floor is left unattended at any point during the day.
 Promoted to housekeeping supervisor from an ordinary attendant
Tribe Hotel May 2017 – June 2019 Housekeeping Attendant
Able to;
 Understand and implement the company’s policy on work shifts, guest’s possessions and privacy issues
 Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
 Report and return any guest properties found in the rooms while rendering service
 Report cases of property damage in commercial spaces to supervisor
 Work with a team of housekeepers on each shift
 Clean, disinfect and store all equipment at the end of the shift
 Maintain a positive relationship with employees and guests
 Monitor and report on the inventory of cleaning supplies
 Respond to calls for housekeeping problems, such as spills and broken glass
 Collect and remove trash and debris
 Assist with laundry management, including washing, drying, ironing and sorting linen
 Report, turn in and log all lost and found items
 Clean upholstered furniture
 Perform detailed deep cleans when required
Accomplishments
 Received commendation from all guests serviced during the years 2017 and 2018.
 Suggested alterations to bathrooms so that guests with special needs can be accommodated.
 Directed a team of housekeeping staff through a busy year of foreign delegations and corporate events.
 Stayed under budget for three years by employing bulk cleaning supplies buying activities.
 Restructured the housekeeping team by determining the best abilities of each member and assigning them relevant tasks.
 Promoted to housekeeping department from kitchen steward
Tribe Hotel March 2015 – April 2017
Kitchen Steward
Able to;
 Assist the Cooks and Servers when necessary.
 Collect and remove trash from all areas of the operation following established procedures.
 Dispose of waste as per the hotel and authority standards and Adhere to recycling guidelines.
 Ensure waste bin area is kept clean and tidy.
 Carry out general cleaning as directed to include sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers
 Clean and sanitize pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.
 Clean and maintain floors and walls in kitchen and dish washing area by following standard procedures.
 Clean and sanitize dishes and related service ware following established procedures.
 Clean large equipment as assigned, following established procedures.

Professional Qualifications and Academic Education Background

Teyseer security Services (Qatar) June 2022 – August 2022

Certificate in Safety and Security course level A and B

Ambassadors International Football Club March 2022 – April 2022

Certificate in Coaching

Utalii Training College September 2016 – June 2018

Diploma in Housekeeping

Institute of Advanced Technology May 2015 – March 2016

Diploma in Information Technology

Mount Kenya University Feb 2013 – August 2016

Bachelor of commerce finance option

Second class honours upper division

Jamhuri High School February 2009 – November 2012

Kenya Certificate of Secondary Education

Salama Primary School January 2001 – November 2008

Kenya Certificate of Primary Education

Strength & Skills

Time Conscious
Fast typing speed (60 WPM)
Ability to understand a broad range of international English language accents and dialects
Energetic and Punctual
Honest and Enthusiastic
Excellent customer handling and etiquette skills
Keen listener
Very flexible, (with regards to working hours and alternating shifts)
High level knowledge of using the Internet for researching words and spellings of products, companies, phone numbers, and people names.
Trustworthy and reliable person
Relish a challenge and respond well under pressure
Equally happy working alone or part of the team
Open minded approach to problems
Implementing rules and procedures

Activities & Hobbies

Soccer
Writing
Reading
Travelling

Referees
Available Upon request

  • Administration, Airlines/Travel, Hospitality/Facilities, Law/Legal, Sales/Marketing
  • Updated 2 years ago

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