Results-driven operations and hospitality professional with over 10 years of progressive experience in hospitality, facilities management, customer service, quality assurance, and team leadership. Proven track record of driving operational efficiency, implementing quality management systems, leading cross-functional teams, and enhancing customer satisfaction. Experienced in SOP development, KPI management, staff training, process improvement, and stakeholder coordination. Seeking any suitable role where I can leverage my leadership, operational expertise, and continuous improvement mindset to contribute to organizational success
Education
- June 2004 to October 2011
Bachelor of Science in Commerce Major in Marketing at Saint Louis University
Experience
- May 2021 to present
Duty Manager at Amwaj Group of Companies
Project Location: HMC Hospitality Department – Bayt Al Dhiyafah
- May 2017 to April 2021
Duty Officer at Amwaj Group of Companies
Project Location: HMC Hospitality Department – Bayt Al Dhiyafah
- April 2016 to April 2017
Receptionist at Amwaj Group of Companies
Project Location: HMC Hospitality Department – Bayt Al Dhiyafah
- February 2015 to March 2016
Waiter at Amwaj Group of Companies
Project Location: HMC Hospitality Department – Bayt Al Dhiyafah
Only Employers can view Contact Details. Request Access