Minhaj Mackie

·         Maintained and supported CCTV systems, including managing NVR/DVR configurations and providing troubleshooting assistance.

·         Installed and configured Dahua surveillance products, ensuring smooth operation and system integration.

·         Installed and managed Windows Server 2008/2012 R2 domain controllers, configured active directory, and implemented network security policies.

·         Oversaw file and printer sharing systems, optimizing network performance and user access management.

·         Managed network devices, including routers, switches, and modems, for both wired and wireless connections.

·         Administered network security measures, including user rights filtering and firewall troubleshooting.

·         Coordinated IT infrastructure purchases, ensuring that networking products met company needs.

·         Performed server maintenance, including updates, hotfixes, and system backups.

·         Provided support for hotel PCs and systems, ensuring high uptime and efficient operations.

·         Managed SQL installations and configurations, supporting data storage and access needs.

·         Network & System Management:   Configured and   maintained networks, servers, and workstations

·         Security & Backup: Implemented security measures (firewalls, antivirus) and managed regular data backups and disaster recovery plans.

·         Technical Support: Provided IT support and troubleshooting for hardware, software, and network issues.

·         Procurement & Licensing: Assisted with hardware/software procurement, ensuring licensing compliance.

·         Training & Documentation: Conducted staff training and maintained detailed IT documentation.

·         Vendor Management: Collaborated with external vendors for hardware repairs and software upgrades.

·         Infrastructure Planning: Assisted in planning and optimizing IT infrastructure to meet company needs