Muhammed Ishaque

MUHAMMED ISHAQUE

Doha, Qatar

0097450514535 | [email protected]

SUMMARY
Seeking a position as an IT administrator or Support helpdesk for all IT needs. Holding 12+ years of experience in IT. Seeking growth opportunities utilizing my technical skills and experience.

KEY SKILLS
Communication skills: Interaction with clients and customers on a regular basis.

Responsibilities: Ensuring strong, consistent operational support for IT systems and users

|Identifying system needs and providing solutions | Cost control, budget control and financial management | Administrative procedures

Team work: Work as part of a team | Updating colleagues on business performance, new initiatives and related issues

Personal attributes: Flexible, open to ideas and willingness to learn new things | Decision making and problem solving

Languages: English, Malayalam, Hindi, Tamil

IT skills: System administration | Server management | Active directory | Domain | IP telephone/analogue telephone systems | SQL | DHCP | Scheduling backups | Installation and configuration of OS | VLAN management | Network administration | Hospital Applications (HIS | EMR) | Theatre Event management and ticketing Application | website maintainance | Redhat | AWS | VMware | oracle Virtualbox |

WORK EXPERIENCE
IT Officer| Abdul Aziz Nasser Theatre,

Under Private Engineering Office,

Souqwaqif,Doha,Qatar

June, 2011 – 2020
•      HP procurve Switch Networking and administration | MITEL IP telephone system configuration and management of PABX systems

•      Maintenance of more than 70 computers in the domain | Server user& Group policy in active directory

•      Cisco Aironet and HP Access points installation and configuration

•      Theatre event management and ticketing software support.

•      Theatre website maintainance.

•      VLAN management

•      Theatre CCTV system support.

•      Coordinating with vendors to resolve IT related issues

•      Troubleshooting VPN connections

•      Microsoft Exchange email, G suite and Outlook configuration

•      Support on Office 365.

•      Installation and configuration of network printers with SMB and related service support

Installation, configuration and administration of windows servers 2003,2008,2012,2016 & 2019

•      Centralized management of servers (domain, active directory, DHCP, antivirus and backup), networks and firewalls.

•      Analysis of daily checklists and preparation of reports on a daily basis

System and Network administrator | Kameda Info- logics India,Technopark,kerala
February, 2010 – January,2011
•      Maintenance of more than 300 systems in the domain

•       Hospital Applications (HIS and EMR) support

•      Installation of database server.

•      Managing 3COM switches.

•      Supporting All type of printers (Usb, Network, Billing & barcode)

•      Troubleshooting of PCs, software applications and operating systems

•      Providing IT support for clients

•      Creation of users in Active Directory & giving users appropriate rights

•      Support desktop application.

•      Installation and configuration of Antivirus.

IT Support | Master Printing Press, Dubai, India

October, 2008 – November, 2009
•      Maintenance of more than 50 systems in the domain

•      Troubleshooting of PCs, software applications and operating systems

•      Managing Hardware and Network devices

•      Providing IT support for clients

•      Installation and configuration of printers, scanners and fax machine.

•      Installation and configuration of Adsl Routers

EDUCATION AND QUALIFICATIONS
Bachelor of Engineering in Electronics and Communication (Capital University, Jharkhand, India)

CERTIFICATION & TRAINING

•      Cisco Certified Network Associate (CCNA)

•      Microsoft Certified System Associate (MCSA)

•      MCP (Microsoft certified professional)

•      Redhat certified system engineer (2022)

•      AWS certified solutions Architect-Associate (2022)

•      Diploma in Computer hardware and Networking