NIRMAL DEEP
NAZMA, DOHA,QATAR
Profile Summary
· Dedicated and customer focused Area Supervisor with a successful background in leading highly performing team to meet or exceed objective. At tactical and inspiring team builder with experience in training, team building and delivering excellence. Strongly focused with the ability to complete tasks accurately in fast-paced environment with conflicting deadlines.
· During my 12 years of work experience in Cleaning and Soft Service Operations(In India – 7 Yrs. & In Gulf 5 Yrs.2 Month), I got an opportunity to work in various establishment and learned from different work culture which include 5-star Hotels, Mall, Resident & Commercial Building, Corporate Buildings, International Air Ports, Medical/Hospital (Quarantine Center).
· I have associated with FMM as an Area Supervisor and deployed at Hamad International Airport (first class Lounges(13 Lounges) since from Dec 2019 till 20th Mar 2021. During to Corona epidemic I was working in Quarantine Center as Senior Project Supervisor Incharge under the guide line of Hamad Medical Center, QATAR and successfully monitored 240 staff which including 06 supervisors and 24 Team Leader for the cleaning activities which included all delivery of food items to patience’s in designated areas.
KEY SKILLS
Record Keeping and Documentation, Project management, Conflict resolution, Process implementation, Flexibility and Adaptability, Self-motivated, Team Building, Staff development, Daily Reports preparation, Canteen Management, General Admin & Soft Service Operation, Basic Knowledge Cleaning Activities, Handling Customer Complaints, Chemicals & Equipment Handling, Schedule Management, Desk Handling, Vendor Management, Security & Safety Training, First Aid, Manpower Handling, Works in Opera, MS Word, Excel, Power Point, Outlook and Net Browser.
Trainings
· Six months industrial training from Grand Asoka, Bangalore, (5*Luxury hotel) from Karnataka India.
· First Aid Training in Hilton Hotel conducted by St. John Ambulance Association, India in 2013.
· Basic Fire & Safety training from Gloria Hotel (Dubai Health Authority) Dubai, 2011.
· Basic training about MSDS, COSHH, MS and Risk Assessment.
· Basic Leadership Skills (FMM), Doha 2020
WORK EXPERIENCE
1) I was working with FMM (FACILITY MANAGEMENT& MAINTENANCE L.L.C) Area Supervisor and worked at Hamad international Airport from 09th Dec 2020 to till 20th Mar 2021. (DOHA – QATAR).
2) EFS FACILITY MANAGEMENT-DUBAI(UAE) as a Soft Service Supervisor – from Dec 2017 to Oct 2019 (ABU DHABI – UAE).
3) E CITY PROPERTY MANAGEMNT & SERVICES PVT. LTD. as an Executive Housekeeping from Aug2014 to Dec 2017(RAJASHTAN – INDIA)
4) Worked in HILTON GARDEN INN as a Housekeeping Executive – from Feb 2013 to Aug 2014.(HARYANA – INDIA).
5) Worked in GLORIA HOTEL as a Floor Supervisor – from April 2011 to Nov 2012.(DUBAI-UAE)
6) Worked in RADISON RESORTS & SPA as a Housekeeping Supervisor – from Oct 2008 to Mar 2011. (MAHARASTRA – INDIA)
7) Worked in TAJ UMAID BHAWAN PALACE as a Guest service Associate from Oct 2006 to Oct 2008. (RAJASHTAN – INDIA).
OTHER ACHIEVMENTS
· BRAVO Award received twice from the General Manager for My Hard working & Honesty in Sep. 2009. (Radisson Hotel – India)
· Star of the Month certificate from the Managing Director for handling valuable Item found in Check out Room in 2011. (Gloria Hotel – Dubai)
ACADEMIC DETAILS
· 3 years Diploma in Hotel Management (2007) from IHM Kolkata.
· Bachelor’s Degree in arts (2002) from Sumbalpure University.
HOBBIES :
Ø Net Surfing and read articles to learn about new method and tactic which help me to enhance my personal and professional skills.
DECLARATION
I hereby declare that the above written Details are true to the best of my knowledge and belief.
Date:
Place: NIRMAL DEEP
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