Sumayya Abdulla

january 2019-october 2020
al ali business solutions- ADMIN ASSISTANT CUM CUSTOMER SERVICE REPRESENTATIVE
·        Prepared quotations and invoices, contract documents for the machine spare parts and toners.

·        Answering phone calls and registered customer calls for technical repairs.

·        Provided preliminary information to customers

·        Maintaining databases and filing systems

·        Coordinated appointments and meetings

·        Supported and facilitated the completion of regular reports

·        Provided exceptional support to managers and co-workers, hence increased the overall efficiency by 30%.

·        Delegated appropriate tasks to staff to maximize the efficiency of the office procedures.

·        Placed spare parts order for the fast moving and unavailable items.

·        Informed customers about the renewal of contracts –AMC and warranty

·        Collect customer feedback about the service of the technicians.

JANUARY 2013-OCTOBER 2018
TECHNOCITY INTERNATIONAL- ADMIN ASSISTANT CUM DOCUMENT CONTROLLER
april 2008-december 2012
ulccs kerala- ADMIN ASSISTANT
·        Maintaining office files

·        Managing correspondence

·        Taking minutes of the meeting

·        Ordering office supplies

·        Typing, reviewing and editing reports

·        Preparing relevant agendas

·        Profound ability to meet new challenges with enthusiasm.

·        Able to take and follow directions.

·        Track record of working efficiently in a fast-paced and environment

·         Known to work collaboratively with co-workers and supervisors.