Ziad El Banna

ZIAD EL BANNA

Beirut – Lebanon +96170847923
Kuwait – Kuwait +96566917038 [email protected] · linkedin.com/in/ziad-banna-83a16a5
OBJECTIVE
To secure a position in a dynamic professional environment with a growing organization and utilize my creativity and innovative thinking for benefit of the organization and myself.

EXPERIENCE

8/2022 – PRESNET

IT PARTNER, ISK – KUWAIT
Responsible for IT projects (apple school) – New technologies deployment and training.

6/2019 – 7/2022

DATA QUALITY MANAGER (SAP MASTER DATA MANAGEMENT), L’OREAL-LEVANT
Ensure the quality and availability of products information, through the management of processes, in compliance with the Group policy and the external standards.

● Manage the local/international product database.
● Update products information. Ensure their implementation.
● Train the stakeholders (Sales, Marketing, Packaging…) to the external norms and to the group best practices related to

products information.
● Ensure that products information is published both internally (Business Unit, Division) and externally (clients).
● Analyze the codification activity through dashboards and key indicators.
● Contribute to the improvement of the Business Units processes.
● Participate to transversal Supply Chain projects (ex: reorganization projects etc.) according to the subsidiaries/MSL/BSC’s

needs.
● According to the organization, recruit, develop and manage his/her team while ensuring transfer of knowledge

1/2016 – 6/2019

IT INFRASTRUCTURE MANAGER, L’OREAL-LEVANT

● Infrastructure projects
● New technologies implementation ● Cisco systems management
● SCCM admin

3/2013 – 1/2016

IT TECHNICAL ADMINISTRATOR, L’OREAL-LEBAN SAL

● Active Directory Users + Email Creation etc..
● Backup system (File svr backup – SQL – encryption)
● Daily – weekly checkup on Servers / Network /Access doors system (Finger print)
● Reporting – Log – documentation
● Application support (ERP (SAP Business one) – Regefi – PALM etc..)
● Configuring IPad – Blackberry – PALM – GOOD – L’Oreal Connect – ORAS – Regefi – Citi – OKAPI – WIFI – Fax ● Responsible for IT systems (Projection – audio etc..) during events indoor and outdoor events
● Manage IT interns (handling IT issues and priorities – problem solving)
● IT stock (backup tapes – Ext HDDs – Printer Toners…)

2/2009 – 2/2013

SYSTEMS ENGINEER, ALCS – LEBANON

● Active Directory
● Backup
● Daily – weekly checkup on Servers / Network ● Reporting
● OUTLOOK – Lotus Notes
● Application support
● Software / Hardware Support

Projects:

● Assistant IT Manager at L’Oreal
● Assistant IT Manager at Eli Lilly
● Technology Infrastructure at Citi Bank IT Department. ● IT Administrator at SUBWAY administration
● IT Administrator at MMS
● IT Administrator at MAKBUILDERS
● IT Administrator at Pierre Fabre
● IT Administrator at ARAMAS
● IT Administrator at Proservices
● IT Administrator at ADPI
● IT Administrator at MATTA contracting
● IT Administrator at B&B

9/2008 – 2/2009

IT UNIT, QUANTECH – LEBANON ● Technical support department

EDUCATION

2002-2007
(12/2010 – 2/2013) (8/2009–12/2010) (2/2009–8/2009) (8/2009–6/2011) (8/2009–6/2011) (12/2010–6/2011) (7/2009–6/2011)

(7/2009–7/2010) (8/2009–1/2011) (9/2009–1/2011) (9/2010–4/2011) (12/2010–3/2011)
BS INFORMATION TECHNOLOGY AND COMPUTING, AOU, ARAB OPEN

UNIVERSITY

Bachelor of Information Technology and Computing (British – Arab – Lebanese Certificate) Key Courses:

● Advanced Network
● Telecommunication
● Wireless communication
● Client/Server Architecture
● Software Engineering
● Database Systems & Application
● CISCO “CCNA1 + CCNA2” Certificates

2016-2017

CERTIFICATIONS, IT GRAMMAR – FORMATECH
● MCSA “Microsoft Certified Solutions Associate windows server 2012”
● SCCM 2012

SKILLS

●  Windows server 2003/2008/2012
●  Domain Controller (Active Directory)
●  Visual Basic
●  SQL Server 2000, Microsoft Access
●  Microsoft Office O365 (Word, Excel, FrontPage,

PowerPoint, OneDrive SharePoint…)

ACTIVITIES
● Problem solving
● Adobe Photoshop, Corel Draw, AutoCAD
● Time Management
● Google Productivity tools (Drive, Docs, sheets,

and slides)
● Hiking, Football, Basketball and Kick Boxing (Black Belt 1 Dan – Lebanese Champion) LANGUAGES

● English (Reading, Writing, and Speaking) – Fluent ● Arabic (Reading, Writing, and Speaking) – Native
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