Experienced Healthcare Administrator with a robust background, possessing an MBBS and MD in Hospital Administration from AIIMS New Delhi, complemented by an MBA, Diploma in Medical Law and Ethics from NLSIU, and currently pursuing the Executive Programme in Healthcare Management from IIM Lucknow. Showcasing over a decade of proficiency, I have demonstrated skills in Healthcare Operations, Strategic Planning, Financial Tracking, Marketing, and Human Resources. Recognized as a collaborative team player, I bring expertise in Public Health, Adult Teaching, and Research to contribute effectively to organizational success.
Education
- January 2021/2024
Doctor of Medicine (MD) at All India Institute of Medical Sciences, New Delhi
Coursework included General Management, Hospital and Services Planning and Designing including Master Plan, Legal and Statutory compliances, Public Health. Functional clinical and non-clinical services area postings, Facility Management with extensive coverage. Active participation and decisive role as member secretary in committees, audits, medical boards.
Extensive Academic and Research activities including MD Thesis on Telemedicine screening in pediatric Outpatient Department. Secured 73% with Rank-1 in final MD Examinations.- June 2023/2024
Executive Programme in Healthcare Management at Indian Institute of Management, Lucknow
Blended format of coursework covering Healthcare Strategy, Supply Chain, Marketing, Public Relations, Healthcare Finance & Accounts, Analytical skills, Lean Management for effective Healthcare Organization; Capstone project.
- January 2016/2018
Master of Business Administration at Madurai Kamaraj University, Madurai, Tamil Nadu
Distance learning Coursework on General Management, Health Economics, Healthcare Finance and accounting, Budgeting in Healthcare, Health Insurance. Projects on Hospital Information system, IT in Healthcare, Strategic Management in Healthcare.
Dissertation: Inventory Analysis and Hospital Stores Management.- June 2021/2022
Post Graduate Diploma in Medical Law and Ethics at National Law School of India University, Bengaluru
Online Coursework at NIRF Rank-1 (2023) Law Institute in India
Coursework focused on emerging issues in Hospitals and the Healthcare Industry, Legal and ethical aspects, Health Insurance, reimbursements, contract laws, Acts, and Rules. Discussions on Landmark cases and court judgments.- June 2017/2018
Fellowship in Diabetes Mellitus at Martin Luther Christian University
Online Coursework in clinical management of Diabetes Mellitus, newer advancements.
- June 2016/2017
Diploma in Hospital Management at National Institute of Health and Family Welfare (NIHFW), New Delhi
In-campus and Distance learning Coursework in Hospital Administration, Patient care, support and Utility Services. Dissertation in Stores Management for Medicine and General stores. Contact sessions and training at State Institute of Health and Family Welfare, Bangalore, Karnataka. Secured Distinction score of 75.7% in the Final Examinations.
- July 2007/ 2012
Bachelor of Medicine, Bachelor of Surgery (MBBS) at K V G Medical College and Hospital, Sullia, Karnataka
Fulltime Coursework in the prestigious Rajiv Gandhi University of Health Sciences, Karnataka, India, comprising of Pre-clinical, Para-clinical including Public Health, Clinical studies including Medical and surgical disciplines with rotatory postings and Log entries. Coordination and conduction of inter-college events.
Experience
- January 2021/Present
Senior Resident Hospital Administrator at All India Institute of Medical Sciences, New Delhi
Proven expertise in furnishing strategic planning and operational leadership in 2500 bedded premier tertiary care teaching hospital of India. Spearheading operations, contingencies, and serving as the Hospital Control Room Duty Officer.
Roles and Responsibilities:
• Reporting to Officers In-charge, Medical Superintendent, as well as managing clinical and non-clinical teams of Officers and Managers.
• Actively assisting in Policy, SOP Development, and Lean Management Strategies.
• Identifying & prioritizing quality improvement, ensuring patient safety.
• Managing supply chain, inventory, materials efficiently; conducting negotiation and coordination with vendors, biomedical, engineering services.
• Executing audits, committees and medical boards with decisive role as member secretary; ensuring redressal of grievances, tracking medico-legal cases.
• Participating in research activities, curriculum management of undergraduate and postgraduate students.
Accomplishments:
• Innovated Telemedicine as a screening tool for pediatric OPD, currently in the pilot phase.
• Successfully conducted NABH accreditation at AIIMS Trauma Centre, ongoing pursuit at other centres, and ensured compliance with statutory requirements.
• Achieved swift planning and successful project execution of Emergency Department during COVID-19 Response. This case study is published in a PubMed indexed journal.
• Received Director’s Commendation Certificate for outstanding contributions in ‘Clean and Green AIIMS,’ an initiative dedicated to promoting sustainable practices within the hospital.
• Conceived and designed the mascot named “Greeco” for the Organ Retrieval and Banking Organization (ORBO) at AIIMS, utilized for raising awareness on Organ Donation and the Green Corridor initiative.- June 2013/December 2020
Medical Administrator and Chief Medical Officer at Amal Healthcare Polyclinic
In the capacity of Administrative and Clinical Head, adeptly orchestrated day-to-day clinical operations and managed personnel; ensured seamless compliance with meticulous upkeep of Licensing and Registrations.
Roles and Responsibilities:
• Reported directly to the Governing Body of Trustees and oversaw a team of nearly twenty members, including heads of clinical, support, and non-clinical departments.
• Handled HR Management with oversight of credentialling, recruitment processes and talent acquisition strategies.
• Streamlined purchase and procurement activities while ensuring efficient inventory control.
• Engaged in resource allocation, P&L, internal auditing; analyzed cost accounting, performance metrics.
• Conceptualized, designed and implemented a robust Hospital Information System, Integrating Clinical, Pharmacy, and Account Management Modules in collaboration with IT team.
Accomplishments:
• Achieved substantial business growth by expanding services consistently each year.
• Directed newly commissioned facility to attain break-even, to perform with significant financial growth even during COVID-19 pandemic slowdown.
• Sustained a profit margin exceeding 35% in retail drug sales over the years, surpassing internal benchmarking standards.
• Volunteered in rural healthcare camps and community level disaster response teams, garnering recognition with the prestigious ‘Youth Icon Award’ from local self-government department, Kerala.
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