
Admin-Document Controller / Helpdesk Operator
Location: Doha
Jonathan Bautista
Admin- Document Controller / Helpdesk CMMS Operator
Old Al Ghanim Street Doha Qatar •
[email protected] • https://www.linkedin.com/in/jonathan-bautista-5a1a8740/ •
OBJECTIVE
Dedicated and highly experienced Admin – Document Controller / Call Centre / CMMS Operator with over 11+ years of proven expertise in preparing, assembling facility reports, and maintaining the highest levels of confidentiality. Possess an exceptional command of Microsoft Excel. Seeking an opportunity to leverage my extensive knowledge and experience to excel in the role of Admin – Document Controller, with a strong emphasis on excelling in every aspect of the job description’s functions.
EMPLOYMENT SUMMARY
Experienced and highly skilled Admin-Document Controller and Helpdesk CMMS Operator with over 11+ years of dedicated service in Qatar. Proven expertise in document management, administrative support, and CMMS operation. Adept at maintaining precise records, implementing document control procedures, and ensuring compliance with industry standards. Proficient in English, French, and Arabic, with a strong commitment to delivering exceptional results in diverse work environments.
PROFESSIONAL EXPERIENCE
Como FMS (November 2016 – Present) Location: Qatar
Position Held: Admin-Document Controller / Helpdesk CMMS Operator
Administrative Assistant Activities:
Answering and directing phone calls, taking messages, and handling inquiries.
Managing office supplies, equipment, and inventory.
Coordinating appointments, meetings, and travel arrangements.
Handling incoming and outgoing mail and correspondence.
Assisting in document preparation and formatting.
Maintaining and updating filing systems and databases.
Assisting in organizing office events and meetings.
Greeting and assisting visitors, clients, and employees.
Managing multiple tasks and deadlines efficiently.
Providing general administrative support.
Document Controller Activities:
Creating and maintaining document control systems and databases.
Managing and tracking documents.
Ensuring accuracy, completeness, and up-to-date records.
Controlling document access and permissions.
Coordinating document reviews, approvals, and revisions.
Retrieving and providing requested documents.
Monitoring document workflows and compliance.
Implementing and maintaining electronic document management systems.
Conducting audits and quality checks.
Providing training and support to staff.
Helpdesk CMMS Operator Activities:
Responding to user inquiries and support requests.
Troubleshooting and resolving CMMS software issues.
Assisting users with system navigation and reporting.
Maintaining CMMS data and records.
Generating reports and analysing data.
Collaborating with maintenance and operations teams.
Participating in CMMS upgrades and enhancements.
Documenting and maintaining CMMS procedures.
Collaborating with IT and software vendors.
Roots Energy & Engineering Services W.L.L (August 2015 – September 2016) Location: Qatar
Position Held: Site Document Controller
Activities:
Creating and maintaining document control systems and databases.
Establishing and implementing document control procedures.
Managing and organizing site documents, drawings, and records.
Controlling document numbering, filing, and retrieval.
Ensuring accuracy, completeness, and up-to-date records.
Coordinating document review and approval process.
Distributing documents to appropriate personnel.
Tracking and monitoring document revisions.
Maintaining document logs and registers.
Assisting in report and presentation preparation.
Ensuring compliance with document control procedures.
Providing training on document control processes.
Archiving and maintaining historical records.
Implementing electronic document management systems.
Liaising with external stakeholders for document submissions.
Siemens WLL (April 2014 – August 2015) Location: Qatar
Position Held: Document Controller
Activities:
Establishing and implementing document control procedures.
Managing site documents, drawings, and records.
Controlling document numbering, filing, and retrieval.
Ensuring accuracy, completeness, and up-to-date documentation.
Coordinating document review and approval process.
Distributing documents to relevant personnel or departments.
Tracking and monitoring document revisions.
Maintaining document logs and registers.
Assisting in report and presentation preparation.
Ensuring compliance with document control procedures.
Conducting regular audits.
Providing training on document control processes.
Archiving and maintaining historical records.
Implementing electronic document management systems.
Liaising with external stakeholders for document submissions.
Languages
English: Good (Speaking, Reading, Writing)
Tagalog: Good (Mother Tongue)
EDUCATION ADDITIONAL SKILLS
UNIVERSITY of Baguio– Baguio City, Philippines Microsoft Office, with a focus on Excel I have completed 4th-year college coursework towards a Bachelor of Science in Business Management. Under Graduate
• Data organizing skills
• Attention to details
• Knowledge of ISO 9001 Document Control Procedure
• Proficient typing and editing skills
• Knowledge in use of spreadsheets, database, word processing and selected job specific software.
• Ability to keep clear and accurate records and reports.
• Ability to use computer and rapidly input data and retrieve records and information.
• Ability to organize workload and to manage a filing methods and management technique
• Good Communication skills
• Experience in using Electronic Document
Management Systems (EDMS)
• With Proven work experience as a Document
Controller & similar role
• Familiarity with project management
• Basic knowledge of labour and corporate law
• I have Hands-on experience with MS Office and MS Excel.
• Proficient typing and editing skills
• Data organization skills
• Attention to details
I HEREBY CERTIFY THAT THE ABOVE-MENTIONED STATEMENT IS CORRECT &TRUE TO THE BEST OF MY KNOWLEDGE & BELIEF.
Best regards,
Jonathan P. Bautista
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