Graduated in Masters of Economic and Social Management, with 9 years of experience as a
customer advisor, I have chosen to place customer relations at the center of my professional
activity, my great sense of contact and my ability to listen know capture the attention of my
interlocutors, I am able to handle phone calls and inform users according to their request with
kindness. Autonomous in my work, I have always been able to achieve my goals thanks.
I want to take up new challenges by evolving towards more responsibility.
Education
- 2005-2009
Master's degree at National Institute of Labor and Social studies
Experience
- 2019 - until today
Regulatory Analyst at Orange Tunisia
– Participate in the collection of information requested by public authorities and relating to regulatory subjects
- 2017-2019
telesales consultant at Orange Tunisia
– Realize the sale of a product or service
– Prospecting and contacting professionals or individuals in order to detect their needs- 2010-2017
Custommer Advisor at Orange Tunisia
– Advise and assist customers over the phone
– Respond to customer requests and accompany them until the resolution of their problems.
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