To obtain a Manager Logistics / Administration position where more than 5 years of Local and domestic experience conceptualizing ideas, seizing opportunities, building operations, leading new business initiatives; proven record of customer services management, detailed expertise in local & domestic operations/administrative management and technical skills. Results-Oriented leader offering years of Pakistan Local and Domestics region experience. Recognized for successful business tactics and strategies, expertise while implementing initiatives to meet company objectives and contributing to bottom line. Expert in smooth administrative environment to address complex business problems.
Education
- AUG 2015/JUL 2019
BACHELOR'S IN BUSINESS ADMINISTRATION at ILMA UNIVERSITY
- NOV 2019/ DEC 2023
MASTER'S IN BUSINESS ADMINISTRATION at SINDH MADRESSA-TUL-ISLAM UNIVERSITY
ANTICIPATED DATE
Experience
- JAN 2019/PRESENT
SENIOR MANAGER LOGISTICS ADMINISTRATION at PARCELS & DOCUMENTS HANDLING SERVICE
• Coordinate and monitor supply chain operations/ Coordinating transportation providers to ensure prompt and proper movement of shipments.
• Ensure premises, assets and communication ways are used effectively.
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Responding to customer inquiries and referring clients to the proper channels.
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Plan and track the shipment of final products according to customer requirements.
• Keep logs and records of warehouse stock, executed orders etc.
• Reviewing purchase orders and shipping documents to ensure accuracy.
• Managing distribution and shipment budgets.
• Prepare accurate reports for upper management.
• Developed and implemented, marketing plans to drive sales, profit and brand objectives.
• Evaluated hiring, firing and promotions requests.
• Determined priorities and set policies.- JAN 2018/DEC 2018
MANAGER LOGISTICS at PARCELS & DOCUMENTS HANDLING SERVICE
• Directed logistics operations, including shipping and receiving of wide range of products daily. • Conducted research to address shipping errors and packaging mistakes. • Implemented strategies to improve processes, systems and behavior. • Prepared updated shipment reports for executives and clients. • Managed monthly freight cost reporting processes. • Provided updates on critical shipments to corporate departments and customers. • Formed strategic partnerships, established metrics and participated in complex negotiations. • Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications. • Supervising & Controlling Networking Manifest Incoming & Outgoing Records • Import (FOB) (EIF Management) (Custom Clearance Process) • Freight Forwarding Reporting Details (By Air – Train) • Hub Operations • Dangerous Goods Handling (As per standard policy by ICAO) • Conducted research to address shipping errors and packaging mistakes.
- JAN 2017/DEC 2017
OPERATION MANAGER at AIRMAN EXPRESS
• Managing stock control and inventory checks.
• Having a keen eye on budgets and budgetary changes.
• Communicating changes in an order process to relevant parties.
• Ensuring that health and safety regulations are followed.
• Documenting procedures for third-party monitoring.
• Creating and monitoring projects and teams.
• Reviewing workloads and manpower to ensure targets are met.
• Supporting the CEO or executive team’s vision and process ideals.
• Ensuring staff working on processes are happy and operating efficiently.
• Supporting all functions of the business to work together.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels.- MAR 2015/DEC 2016
ADMINISTRATIVE ASSISTANT at ZAMZAM TRADERS
• Enter data of new hires, terminations other status changes.
• Generate periodic change report for HR Finance.
• Submit unemployment filings.
• Assist in processing Payroll for employees.
• Ensure appropriate approvals are received; data audits are completed on periodic basis.
• Generate periodic census report for postings; calculating exchange rates, annual salary with benefits.
• Assist with orientation preparations such as, scheduling webinars, preparing individual documents, and emailing managers new hires.
• Provide clerical assistance to Human Resources Staff for presentations, trainings, orientations, special events, open enrollments; providing administrative support for presentations for training materials, new programs career ladders.
• Assist Benefits Manager with administrator tasks like mailings, and benefit communications.
• Provide administrative support for special projects including, but not limited to Salary Surveys, Annual Merit, Open Enrollment, Quarterly Manager to PTO reports, and Survey/Leadership assessments.
• Perform other general office duties for HR department like ordering office supplies, coordinating office space equipment, and distributing daily mail.- JUNE 2014 / JAN 2015
CUSTOMER SUPPORT EXECUTIVE at LAMBS
• Managing Customer Records.
• Detailing new Promotions & Services to Customers.
• CRM Activities.
• Customer Feedback/Responses.
• Generated reports covering details about data, system operation and error monitoring.
• Changed and replaced backup tapes regularly and performed detailed server backups.
• Complied with data entry quotients to support time-sensitive project input milestones.
• Cross-checked data backups to verify integrity and consistency of duplication measures and storage protocols.
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