Career Objective:
A Management position with responsibility in corporate multinational company to utilize my business administrative, client dealing & analytical communication skills in most professional manner.
v Work Experience:
I have been working for 23 years including procurement, sales, accounts and IT.
Manager Procurement, Sales & Accounts: Aug. 2011 to Date
Shalimar Food Industry/Vania Food Industry
Shalimar Food Industry (SFI) is located at Mohani Road Lahore and Vania (VFI) Food Industry is located at Kala Kahati Road Shahdara. SFI / VFI is the manufacturer of confectionery products from Pakistan. The company has been marketing its premier quality sugar confectionery products (Hard boiled candies, bubble Gum, deposited cadies, chew toffee, Toffees, Chocolate & etc.) in the domestic and export market for more than forty years. Shalimar Food Industries with a strong customer focus has independent marketing teams for the domestic and international markets.
As Manager Sales & Accounts, managing and oversee overall SFI / VFI Accounts, including Sales, Audit & purchases.
Responsible for the creation, implementation and execution of Action Sales Plan. Generate and maintain a credible forecast for accounts and territories and provide this information on a regular basis to Senior Management.
Area Sales Manager: May. 2010 to Aug .2011
Gourmet Foods
Gourmet food is the largest food retail chain of Pakistan. It is based in Lahore, which is known for its traditional food and passion for eating. With our 5 processing Units and 98 sales outlets, we outreach to a huge population for their food needs.
The company has shown an explosive annual growth of more than 25 % in its business since 1987. Gourmet has become a success story of business growth in Pakistan. At moment we have more than 5000 employees working in the organization.
Worked as Area Manager with Gourmet Foods & my responsibilities are to manage all of my assigned branches Operations.
Ø Effective implementation of company policies and to ensure sales collection & market presence targets.
Ø Reporting to head office on a regular basis on business developments and challenges in assigned area.
Ø Estimate food consumption, place orders with factory, suppliers, and schedule delivery of bakery, beverages and general store items.
Ø To plan and manage the movement of goods in a supply chain, liaising with many parties including suppliers of general store, Production and consumers.
Ø May involve transportation, stock control, warehousing and ensuring structures are in place to monitor the flow of goods.
Ø Resolve customer complaints about food quality or services.
Ø Direct cleaning of branches and product display areas to maintain sanitation standards, and keep appropriate records.
Ø Monitor actions of staff and customers to ensure that health and safety standards.
Ø May use computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
Ø Check quality of deliveries of baked goods.
Ø Arrange for maintenance and repair of equipment and other services.
Ø Recruit, hire, and oversee training for staff.
Ø Schedule work hours for branch staff.
Ø Monitor food preparation and methods.
Store Manager: Sept. 2007 to Mar. 2010
Acro Mart (project of Acro Developers Ltd.)
Acro Developers Ltd. is the company operating the supermarket operations in Lahore, bedian road near DHA. As Store Manager working with this company, managing the sales, administration, purchases, Information technology, Warehouse & sales promotion planning.
Reporting directly to the CEO, as a member of the Management Team. Managing and oversee overall Acro Mart Retail Operations, and trying to improve the operational systems, processes and policies in support of organizations mission.
Manager Check Out / Customer Development: Nov. 2006 to Sept. 2007
Makro Cash & Carry (Makro Habib Pakistan Ltd.)
Makro Cash & Carry is the leading wholesaler of food and nonfood products with an established network of stores offering 20,000 to 25,000 SKUs of food and non-food products to professional customers as well as end users.
Worked as Manager Check out & Customer Development for Makro Cash & Carry (Ravi Road Lahore) Managing the Sales Check out Staff and valued Customer care & their issues.
Ø To manage almost 90 staff members of both Check out & CDM Dept.
Ø Directly deal with valued customer’s problems, their demands & suggestions and convey it, to higher management.
Ø Achieved goals set by management on monthly basis while maintaining a satisfactory level of quality assurance on all calls.
Ø Managing Cash Office and 30 Cash tills (Point of Sales).
Ø Responsible to make daily reports and give it to the top management regarding out dated products, customers’ demands & out of stock products.
Ø Responsible to make staff roaster and make it sure that, their presence should be as per schedule.
Ø Responsible to maintain staff record, their training and try to take them 100% Output.
Ø Check that till floats are issued to the cashiers and strictly control their till’s under/over.
Ø Responsible to ready all equipment related with checkout dept., till initialize, batch settlement of credit card machines, packing bags, & e-pos rolls before opening the store.
Manager Supermarket: Sept. 2003 to Nov. 2006
Pace Pakistan Ltd. (D & B Trading)
D & B Trading is the company operating the supermarket operations of Pakistan’s first & largest Shopping Mall solely & independently. I was working with this company since Feb. 2001.
As Manager Operations for Pace Super Market Model Town link road Lahore, Managing the sales, administration, purchases, Information technology, operations & sales promotion planning.
Ø Manage appx. 70 Staff Members of all the supermarket & departmental store.
Ø Send suggestions & proposals to the purchase department according to the customer demand & approve all the purchase of store.
Ø Deals with all the Licensees of store & ensure availability of maximum merchandize in store as per customer trend & demands.
Ø Done all the agreements with second parties at the start of business keeping in mind the best interest of company.
Ø The allocation of product groups in appropriate position of the store according to the floor lay out.
Ø Categorize the merchandize, their placement & spacing in the shelves according to their turnover & market share.
Ø Implementation of warehouse inventory, making of warehouse systems, warehouse merchandizing & authorized the goods receiving, in store stock transfers & store returning systems.
Ø Responsible to all staff training and try to take them 100% Output as per company rules.
Ø Conduct market surveys & market visits to keep eye on competitor policies & regular price surveys.
Ø Directly involve with the customers & to find out their demands & proposals.
Ø Have knowledge of all the imported supermarket related items & visit every week for purchasing suitable items of food & non-food for the supermarket in a local market.
Ø Planning all the sales promotional activities & deals with all the advertising media people according to the planned activity.
Ø Being involve with the software people at the development of EPOS Software at start of business keeping in mind all the operations & user potentials.
Check Out In charge: April. 2001 to Sept. 2003
Pace Pakistan Ltd. (D & B Trading)
Ø To supervise appx. 25 members staff of Check out Dept.
Ø Check that till Floats are issued to the cashiers and strictly control their till’s under/over.
Ø Responsible to make check out staff roaster and make it sure that, their presence should be as per schedule.
Ø Directly deal with value customer’s problems, their demands & suggestions and convey it, to higher management as well buying Dept.
Ø Responsible to all check out staff training and try to take them 100% Output as per company rules.
Ø Responsible to ready all equipment related with Check out dept. before to start shift.
System Support Officer (IT): Oct. 2000 to Mar. 2001
Test-Mart (Pvt) Ltd.
Test-Mart was a chain of departmental stores (Linked with Tesco stores UK) with four floors of 28000 sq. Ft. trading area located at D.H.A Lahore, one branch in Clifton Karachi & other one in Model Town Lahore. I was with that company since the time of its start of Lahore store, and worked as System Support Officer in I.T Department, during my stay with Test-Mart.
Ø My work involved operating software, working in Networking Environment and looking after hardware problems.
Ø Responsible to make Purchase orders, lock the GRNs in system, price updating, generating different reports required by management & other departments.
Ø Worked in I.T Department for almost months & tune some lapses on operational knowledge basis & make it faster & user friendly.
Academic Qualification:
Ø Bachelor in Commerce Punjab University Lahore.
Ø Master in Computer Sciences NK-Fact Model Town Lahore.
Ø MBA (Banking / Finance) Allama Iqbal Open University Islamabad.
Computer Skills:
Ø Microsoft Certified System Engineer (MCSE) from NETS in 2004.
Ø Cisco Certified Network Associate (CCNA) from Corvit System in 2003.
Ø A+ Certification Training & Microsoft Office XP from NK-FACT Lahore in 2001.
Ø Diploma in Computer Software Eng. (DCSE) from MNEC in 1999.
Personal Information:
Ø Father Name: Abdul Rehman
Ø Date of Birth: 15th September 1978.
Ø Marital Status: Married
Ø Religion: Islam
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