Prashanth Bangera

Prashanth Bangera

Bangalore-560016

CAREER Objective
Looking forward to associate myself with an organization where there is scope for contributing and upgrading my knowledge for the development of self and to the organization served.

SKILLS AND ABILITIES
Data collection skills and able to interpret data
Team Management
Creative, innovative and resourceful
Adaptive and compatible
Punctual, efficient and well mannered
Professional Details
Capgemini Technology Solutions India Ltd, Bangalore

(August 2012- till date)

Job Profile & Role: Associate Consultant

Project: RMG- Resource Management (October 2019– Present)

Department: Human Resource

RMG- Resource Management:

·         Taking care of the fresher’s new joiners and allocating to different technology training.

·         Assigning available staff to projects based on their skills and experience

·         Providing project managers with ongoing resource management and related support

·         Assisting with HR process, such as payroll administration and benefit plans and staff training.

·         Documenting processed and maintaining records.

·         Keeping informed on labor laws and trends in resource management.

Job Profile & Role: Process Lead – Operations

Project: RTBA (Residential Tenancies and Bond Authority) – Australian Government Project. (August 2012 to October 2020)

Department: Finance & Accounts

Process Lead – Operations:

·         Managing day to day operation and closing the claim payments in a timely manner before the bank cut-off with adherence to the applicable business rule and service level agreement.

·         Monitoring individual productivity, quality, resolving the processing issues, balancing the work assignments, leaves management and ensuring compliance with internal policies and procedures, external regulations and information security standards.

·         Coordinating with the client administration team in clarifying the processing decision which are not covered in the business rules applicable. Resolving the issues identified by the internal quality team by obtaining the approval from the client before applying the changes.

·         Ensuring the client escalations emails are addressed in a timely manner and the necessary corrective actions are initiated internally or by coordinating with the IT team.

·         Preparing weekly billing report, quality review report and presenting them to the client in the weekly call schedule.

Prior Work Experience
Accenture Service Pvt Ltd (January 2011 to August 2012)

Job Profile and Role: Sr. Process Associate

Client: AHRS (LEVIS) US.

Process: New Hire Paperless, Termination, I-9 Verification, Pay rate change, Technical ID change, COBRA.

Roles & Responsibilities

Update information in PeopleSoft Application through other Application Interface like Hire Right, Taleo, WQM, People Finder, etc.
Updating the Pay rate change of the employee as per the manager’s request.
Termination of the employee as per the request and preparing the COBRA documents for the terminated employee.
Involved in I-9 verification by validating all the online documents and Maintain customer’s Payroll and benefit related Information in local repository.
Corelogic India (December 2007 to November 2010)

Job profile and Role: Process Associate.

Department: Mortgage Proces

Roles & Responsibilities:

Calculation and verification of the real property for American Tax Department,
Quality control of the work processed on daily basis,,
Seeing that Day to day work has been done without fail and reporting to the Managers about the Daily work.
Other than this, product training to the new employees, allocation of daily orders to the team, maintaining of collated time sheets and error sheets, creating and maintaining of daily/weekly/monthly reports,
Key role player in the team
EDUCATION QUALIFICATION:
Completed B.Sc (PCM) from Vijaya College, Mulki (Mangalore University)

Completed 12th from Pompie P.U College, Aikala (Karnataka Board)

Completed 10th from Popular Bunts English Medium School, Bajpe

SKILLS AND ABILITIES
Data collection skills and able to interpret data
Team Management
Creative, innovative and resourceful
Adaptive and compatible
Punctual, efficient and well mannered
Professional Details
Capgemini Technology Solutions India Ltd, Bangalore