Shilmy Yoosuf

SHILMY YOOSUF
B.Sc (Hons) in Information Technology
IT Professional | Project Manager | ERP Consultant | Application Support Specialist

OBJECTIVE
Results-driven IT professional with over 12 years of experience in project management, ERP system implementation, and application support. Seeking a challenging role to leverage expertise in business process optimization, cross-functional team leadership, and system solutions to drive organizational success. Aiming to utilize a background in project management methodologies (Agile, Scrum, Waterfall) and ERP system integration to deliver high-quality technical solutions, streamline operations, and enhance system functionality.

WORK HISTORY
Senior Project Manager – Web & eBusiness Solutions
eBEYONDS (Pvt) Ltd, Sri Lanka
January 2023 – December 2024

Developed project plans, defined project objectives, and ensured alignment with organizational strategies.
Led cross-functional teams and monitored performance, addressing issues, risks, and dependencies.
Communicated project status to stakeholders and managed project budgets and resources.
Utilized Agile and Waterfall methodologies for project management.

Project Manager – Software & Web Development
DTECH (PVT) LTD, Sri Lanka (Subsidiary of DSI SAMSON GROUP)
January 2022 – January 2023

Oversaw software development, web projects, and social media projects.
Managed project budgets, timelines, and team performance to meet schedule targets.
Built successful project plans and motivated team growth.
IT System Engineer
Confidence Engineering and Development, Qatar
March 2017 – October 2017

IT Operation Executive
AMANA BANK PLC, Sri Lanka
July 2013 – March 2017

Customer Service Associate
FIRSTSOURCE – DIALOG AXIATA JOINT VENTURE, Sri Lanka
January 2012 – July 2013

Application Support Executive
JOHN KEELLS IT, Sri Lanka
November 2017 – March 2019

SKILLS
Business Process Analysis & Optimization
Application Support & Troubleshooting
Project Lifecycle Management
Requirements Analysis
Scope, Budget, and Schedule Management
Risk Assessment & Mitigation
Agile, Scrum, and Waterfall Methodologies
Cross-Functional Team Leadership
Stakeholder and Vendor Management
Resource Allocation
Process Improvement
Change Management & User Training
Service Delivery & SLA Management

EDUCATION
B.Sc (Hons) in Information Technology – Middlesex University UK
International College of Business & Technology, Upper Second Class Honors
BTEC Level 5 HND Diploma in Computing – Pearson (EDEXCEL)
International College of Business & Technology, Merit
Diploma in Information and Communications Technology – Staffordshire University UK
Asia Pacific Institute of Information Technology
G.C.E. Advanced Level – Zahira College Matale, Sri Lanka
G.C.E. Ordinary Level – Zahira College Matale, Sri Lanka

CERTIFICATIONS
Project Management Professional (PMP®) – Project Management Institute
SCRUM Master Certification – National Association of State Boards of Accountancy (NASBA)
Agile Scrum Foundation – Simplilearn
Automated Web Testing with Selenium Technology – ESOFT Metro Campus

LANGUAGES
English
Tamil
Sinhala

PERSONAL INFO
Marital Status: Married
Date of Birth: 16 June 1989
Nationality: Sri Lankan
Location: Doha, Qatar
Visa: Work-Yearly Resident with NOC

REFERENCES
Available upon request.