Mona

Manager-Clinic Administration
Email: [email protected]

SUMMARY
Resourceful, compassionate and experienced Clinic Manager with excellent
communication skills and a passion for delivering seamless operations.

EXPERIENCE
Manager-Clinic Administration June 2019- May 2022
Asst. Clinic Manager May 2013- May 2019
NMC Medical Center Buhaira Sharjah
 Performing continuous process improvements to streamline day-to-day
business operations and patient satisfaction by encouraging patient feedback.
 Ensured programs and services are implemented at the highest standards
and patients receive the highest level of care.
 Manage Staff by assigning and delegating tasks as needed.
 Expand services to expand revenue (within the rules and regulations of
MOH).
 To keep employees updated with operational changes and policy procedures
and also to provide regular reviews that highlight staffing and customer
service issues.
 Recommending plans to reduce costs and apprising the team members of
current clinic status including revenue achievement and motivating all the
staff and doctors to perform better.
Center In-Charge May 2011 – Jan 2013
Sunny Medical Center Al Nahda Shj
 Includes managing budgets and achieving clinic targets with ethical
practice within the rules and regulations and MOH protocols.
 Delegating and assigning tasks to the staff.
 Fostered an environment that provided necessary and quality
health care at maximum profit with reduced cost.
 Developed and implemented office policies and procedures
to streamlineoperations.
Secretary to Medical Director May 2008 – March 2011
Royal Hospital Sharjah
Sr. Quality Analyst for MT Sept 2005 – April 2018
Cbay Systems Bangalore
Secretary to Medical Director Oct 1997 – Aug 2005
N. S. Infotech Hubli
EDUCATION
Master’s in Public Administration
Currently Pursuing PG Diploma in Counseling and NLP
Computer Skills: MS Office, Word, Power Point & Excel
LANGUAGES
English, Hindi, Kannada & Marathi (Basic)
DRIVING LICENSE
____________________________________________________________________________
Holding valid UAE Driving License