Sandeep Vidyadharan


Soft Services Position
Location: Doha, Qatar

Sandeep Vidyadharan

Doha, Qatar | C: +974 33824318 | H: +91 9745100450 |,


Ambitious Soft Service Manager with more than 12 years of management experience in Soft Services, Hospitals, Airports, Malls, Hyper Markets & FM industry. Applies strong analytical and critical thinking skills to solve complex operational problems.

Versatile and trained in soft services who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of cleaning, hospital, FM and an unsurpassed worth ethic.

Focused and versed in contract negotiation and process improvement. Applies in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and business expansion.


Team building                                                                                    Process improvement strategies

Multi-unit operations management                                         Systems implementation

Procedure development                                                               Inventory control

Staff retention                                                                                   Negotiations expert

Strategic planning                                                                            Cost reduction and containment

Contract review and recommendations                                  Client relationships

Floor Restoration & Crystallization                                            Floor Polishing Vinyl Floors

GCC Driving License                                                                        Preparing of MS & Rams for Assets


Mobilized & developed housekeeping department for new projects.

Developed all documents & checklists for the project to a standard level.

Prepared all MS for cleaning services according to the asset lists.

Prepared all checklists and implemented to the project operations.

Introduced standard cleaning services to the project operations.

Created critical KPIs to track and improve on-time delivery and safety statistics.

Streamlined the operations, resulting in a reduction in operating budget.

Trained for floor crystallization.


Soft Services Manager                                                                                                   18 Feb 2017 to Present
Capstone Properties, SMG- Doha, Qatar.

Recruiting, hiring and training new employees for housekeeping department

Allocating concierges to the various properties.

Developed and shared best practices for cleaning services across the company

Increased productivity by right method.

Identify inefficiencies and made recommendations for process improvements to management.

Analyze and resolve work problems; initiates or suggest plans to motivate workers to achieve work goals.

Doing survey for new project biding for tender and giving manpower listing required to the project with material consumption.

Inspecting the properties for asset damages and the qualities of work carried out by the sub-contractors for breeching.

Auditing and Cost controlling for all site operations.

Taking quotation and evaluating the materials and machineries by companies with the standard of quality and by the cost targeting below budget.

Planning and purchasing the standard chemicals, materials & machineries within the budget.

Doing budgeting and planning to control to reduce the costing for next annual periods without affecting the quality standards.

Giving decision for the staff uniforms purchasing.

Giving induction training for new joining staffs.

Housekeeping Manager                                                                                               08 Aug 2016 to 14 Dec 2016
Al Hazm, Al Emadi Enterprises - Doha, Qatar.

Developed annual operating budgets for housekeeping department.

Developed and shared best practices for cleaning services across the company

Increased productivity by right method.

Recruited, hired and trained new employees for housekeeping department

Identified inefficiencies and made recommendations for process improvements.

Preparing staff performance score card for housekeeping department

Soft Services Coordinator                                                                                             15 Oct 2010 to 07 Aug 2016
EFS Facility Services - Doha, Qatar.

Projects: – Pearl Qatar Residential Towers, HSBC & Monoprix

Overall responsibility for the delivery of soft facilities services (office services, cleaning, securities, landscape, laundry, concierge etc.)

Builds and maintains strong working relationships both internally and externally.

Induct and train the soft services team as required in line with the company policy.

Provide specific training on equipment, cleaning practices and use of chemicals to the Soft Services Team on site.

Manage the holidays and absences allocation of the cleaning operatives to ensure that adequate coverage is available and that cleaning standards are not reduced.

Works co-operatively with clients/stakeholders, maintaining regular, consistent and clear communications to produce innovative solutions

Demonstrates leadership and management skills to motivate, coach and mentor team

Treats all contractors equitably and ethically.

Keeps abreast of latest changes and developments in all aspects of soft FM and applies knowledge to ensure a continuing cost-effective service.

Responsible for the delivery in accordance with the maintenance strategy in-house, contracted office services and soft facilities management services to the standards directed.

Responsible for assessment, procurement and management of small projects specific to the Operations Department as agreed with the Project Team.

Responsible for development of a service charter and service level agreement to monitor key elements of the FM service for the project place and reporting to the Facility Manager.

Responsible for monitoring and reporting of service level agreements and key performance indicators internal and external, also tracking of risks/rewards mechanisms.

Responsible for monitoring of supply contractors service delivery and customer interface on a day to day basis.


Operation Supervisor                                                                                                     10 Jan 2010 to 22 Aug 2010
KBM Champions - Doha, Qatar.

Projects: – Entire Company Projects.

Monitored all projects and managing below budgets.

Cut operations operating budget.

Developed and shared best practices across the projects

Identified inefficiencies and made recommendations for process improvements.

Responsible for assisting the Operations Manager in the budgeting, forecasting, and planning for the department.

Drive product quality and attract the “best in class” in their respective markets


Cleaning Supervisor                                                                                                       05 Oct 2009 to 06 Jan 2010

Dussmann LLC, Abu Dhabi International Airport, UAE.

Projects: – Abu Dhabi International Airport Multi Story Car Parking & Terminal 3.

Ensure agreed standards of cleanliness and hygiene are maintained in all public areas in accordance with correct procedures and administration.

Training and taking classes for juniors.

Organize day to day work requirements and set required standards against which work will be checked, in accordance with correct procedures and administration on an as and when required basis.

Ensure that all necessary housekeeping is carried out in all areas of the Centre for the Health and Safety of yourself and others.

Ensure cleaning stores, linen room, trolleys and materials are always kept clean and tidy .


Hospital Housekeeping Supervisor                                                                          12 Dec 2006 to 01 Oct 2009


Projects: – Rashid Hospital Dubai, Zayed Military Hospital Abu Dhabi & Sheik Zayed Military City.

Supervision and checking the cleanliness of outpatient departments and Basement area.

Maintenance of cleaner’s attendance Register, wage sheets, deployment, control and details for continuous duties.

Control over all keys of all departments in OPD.

Indenting cleaning agents and equipment’s and ensure their proper use and keeping records.

Develop proper use of cleaning procedures.

Ensure proper discipline of Housekeepers and cleaners working in outpatient department and make sure that they wear name badge.

Planning and scheduling the standard procedures in writing for the proper care of all types of floors, walls, windows, furniture, bathrooms, Lavatories and other equipment’s to be prepared and follows strictly.

Attending to patient’s complaints.

Training and taking classes for juniors.

Take adequate precautions in controlling cross infections.

Development and standardization of newer and improved method of cleaning for better results at lower costs.

Responsible for the cleaning schedule of freshwater tank, filters, coolers and septic tanks and the cleaning & due dates are to be displayed in the boards as well as in the register. The register shall be put up for Housekeeping managers signature every month.

Maintain the Leave list of all cleaning staffs working in main hospital, free hospital, and other supporting areas and day off Roster of cleaners working in OPD.

Ability to develop procedures which mesh the specific goals of the hospital housekeeping department with the broad overall goals of the hospital, and ability to work with other hospital managers to coordinate respective programs.

Trained the tasks for cleaning from the BICS (British Institute of Cleaning Science).

Ability to analyze problems and make decisions taking into full consideration a wide range of factors and requirements, e.g., standards of the Joint Commission on accreditation of Hospitals (JCAH), budgetary and ceiling restrictions, public relations, labor relations etc.

Practical working knowledge of some of the basic principles of environmental sanitation, infection control, and choice and use of cleaning agents and equipment, and as gained by on the job training supplemented by related experience, education or special outside courses.

Considering a broad spectrum of factors when making decisions (or recommendations to higher-level management) including requirements of the Joint Commission on Accreditation of Hospitals (JCAH) and the Occupational Safety and Health Administration, public relations, effect on other hospital activities, economic impact, etc…


Hospital Housekeeping Supervisor                                                                          April 2005 – June 2006

Kerala Institute of Medical Science, TVPM, India.


Trainee in Hotel                                                                                                               17 May 2004 to 17 Sep 2004

Mascot Hotel 5 Star Deluxe, Kerala, India


Professional Graduate in Hotel Management from IIMT During the Year 2019-2021.


Hotel Management One-year course completed from VSR College of Catering and Hotel Management Approved by government of Tamilnadu During the Year Of 2003-2004.


Course completed B.Sc. Catering and Hotel Management from Sree Amman Arts & Science College in Erode, Tamil Nadu Affiliated to Bharathiar University during the Year 2002-2005.


Passed Higher Secondary Certificate from Board of Higher Secondary Examination Government of Kerala at the Date 20/06/2002 from the School Sree Narayana Guru Higher Secondary School Chempazhanthy, Thiruvananthapuram, Kerala, India.


Passed Secondary School Leaving Certificate from the School St. Mary’s Higher Secondary School, Pattom, Thiruvananthapuram, Kerala at March 2000, and Issued under the Authority of Government of Kerala.


Personal Information
Full Name: Sandeep Vidyadharan

Date of Birth: 07 Aug 1984

Nationality: Indian

Passport No: K6127536

Visa Status: Employee Visa

Languages Known: English, Hindi, Malayalam & Tamil

Valid GCC License: Qatar Driving License


I certify to the best of my knowledge that the above information furnished by me is true and accurate and assure myself to discharge all my duties and functions to the total satisfaction of the management and my superiors, commensurate with the above qualifications and experience, with utmost dedication and commitment.



  • Healthcare/Medical, Hospitality/Facilities
  • Updated 5 months ago

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